219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claims process was fast and easy
The claims process was very easy and reimbursement was on time. $10,000 surgery on left rear knee was reimbursed and then some for followups.
Insurer: Embrace
By: David Williams
My puppy had a surgery on her left back knee
My puppy had a surgery on her left back knee. I paid cash out of pocket for the surgery. Embrace Pet Insurance reimbursed me every penny. Please make sure you have all your medical records it’s important to get your reimbursed.
Insurer: Embrace
By: Areefa Booklall
PetBest has taken care my pup Bruno and…
PetBest has taken care my pup Bruno and I. I can express how much support I’ve had from them.
Insurer: Pets Best
By: Arturo Frias
Absolutely horrible
Absolutely horrible. They will happily take your premiums, but pay little or nothing. They require every record of every sneeze and bite of kibble your pet has ever had. And when you send it, they will lose what you sent, close the claim without paying a penny and say nothing. When you re-file, they will lose your records and only if you call repeatedly will they magically find your information. After that they will ask for records from before your pet was born. If you’re persistent, and you’re lucky, they might give you back $50 on a $700 claim after you pester them for several months and threaten legal action.
Insurer: ASPCA
By: Unhappy customer
Insurance for my new puppy
The price and the good reviews
Insurer: ASPCA
By: Sharon McKinney
I had to send the paid bill twice
I had to send the paid bill twice, very frustrating and was also denied another time. I'm paying over 50 dollars a month on dog insurance, I'll be shopping for cheaper insurance.
Insurer: Pets Best
By: Travis Falcon
I am new to Pets Best
I am new to Pets Best. I put in a claim for the first veterinarian visit and there was a quick turn around on the claim. I am really happy that you have the option to include veterinary visits in the plan to help save money.
Insurer: Pets Best
By: Susan A
I am optimistic Pumpkin will be a great benefit for my rescue, Trixie.
It took awhile and too many phone calls, but everything came out okay. Your systems apparently crashed and didn't bill my credit card, then it billed me three times, then it took four calls to get a credit back to my card.
Insurer: Pumpkin
By: AHappyDogMom
Started a new policy and paid for 2…
Started a new policy and paid for 2 months up front, now my policy is being cancelled and nobody can tell me why. I’ll just find a new company
Insurer: Sonnet
By: Leigh Pgw
I was able to talk to a person about my…
I was able to talk to a person about my concerns
Insurer: Spot
By: Lorraine DeGroot