219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not Transparent
The information I read is not what was in the policy. It was not easy to find info before signing up.
Insurer: Trupanion
By: Zoe
Trupanion is the best!!
Professional treatment always!!
Insurer: Trupanion
By: Cheryl
Man's friend's best friends
Our experience with trupanion is always excellent. When our Vet. files our claim, we receive a text acknowledgement within an hour. We then receive an email letting us know that the claim is being reviewed and within a very short time (usually within a day) we receive a disposition email. If the claim results in a payment/reimbursement this usually occurs within one to three days. Communications are always prompt and always courteous.
Insurer: Trupanion
By: Rod
Our dog suffered a severe trauma and Kelly and Trupanion were right there to help us and her in a very difficult time.
Our dog suffered a severe trauma and Kelly and Trupanion were right there to help us, and her, in a very difficult time. Very compassionate and helpful!
Insurer: Trupanion
By: Glen
Great customer service!
I was able to complete my sign up over the phone. Excellent customer service.
Insurer: Trupanion
By: Mary
I like that a real person talks to you without a million prompts
I like that a real person talks to you without a million prompts
Insurer: Trupanion
By: Jean
I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.
I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.??
Insurer: Trupanion
By: Jennifer
Good Customer Svc
Good Customer Svc
Insurer: Trupanion
By: Kathy
Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
Insurer: Trupanion
By: Jennifer