222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Complete waste of money!!
Very disappointed. I have two very healthy fur kids -Thanks God! Never had any issues, but when the time comes to take them to the vet for a simple annual check-up and then file a claim, right there your problems with this insurance will start. They do not only will take lots of time to process the claim, but they will find any way to DENY IT! They are useless to say something! Only thing they are good for is to take your money. You certainly cannot count on this insurance company to get any reimbursement.! They made me regret to ever wanted to have insurance for my cats.
Insurer: Embrace
By: Jackie
Website has bugs
Website has bugs. Never has filing a claim on their website been a seamless process, there is always an issue. Whether it's getting blank screens when selecting 'next' to move on to the next page or halfway through it either kicks me out or kicks me back to the beginning. Super frustrating. ...Starting to wonder if it's a tactic to frustrate people to the point that they just give up!
Insurer: ASPCA
By: Chrystal Ashmore
I was able to get through to someone…
I was able to get through to someone who reassured me that my account will be fine and a payment will come out on another date. Which wouldnt affect me negatively.
Insurer: Sonnet
By: CJ Brooks
Outstanding coverage for a not so healthy puppy. our dog…
Over the past 3 plus years our dog Murph has not been a very healthy puppy! Fortunately, we had enrolled him with ASPCA Pet Health Insurance, and it was a Godsend. They have been outstanding in their coverage and have handled every claim perfectly! Murph has several allergies and is on prescription dog food, along with immunotherapy treatments that is very expensive, and with our 90% reimbursement (after deductible) makes it affordable. We don't know what we would have done without such an outstanding pet insurance company. Thank You so much ASPCA Pet Health Insurance!
Insurer: ASPCA
By: Edward A.
Incredibly Expensive and Reluctant to Cover Anything
In the seven years I have been insured with them, they have very rarely covered vet expenses for my dog and dramatically increase premiums every year, so I have spent thousands and thousands with them, which has been nearly pure profit. I would not choose them again. Insanely expensive for what you get.
Insurer: Fetch
By: Will
My young dog had several emergencies
My young dog had several emergencies. Figo asked no questions and paid like they advertised.
Insurer: Figo
By: customer
Very easy to use and reimbursement was…
Very easy to use and reimbursement was quick!
Insurer: Figo
By: customer
This is a suggestion regarding your pet…
This is a suggestion regarding your pet insurance department as I could not find a review section on that website. When someone has tried contacting you several times to cancel their pet policy due to financial hardships that they are temporarily experiencing, it might be helpful for that agent to be a little more considerate and not make someone feel bad that they need to cancel. Both of my pets are very well cared for, receive regular vet visits, which are not covered by any pet insurance including Sonnet's and they are fortunately very healthy. So when the need arises to cut some monthly costs due to being laid off and personal surgery, I really do not need someone to school me on the lack of having pet insurance. Instead it might be better customer service to sympathize with the circumstances that the customer has at the time. I am also a home insurance policy holder with Sonnet and I would hope consideration would be better expressed should there ever be a need to submit a claim for that.
Insurer: Sonnet
By: Lorrin Gary
So far everyone was very helpful during…
So far everyone was very helpful during the setup for insurance.
Insurer: Pumpkin
By: customer