224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot Insurance makes it easy to submit…
Spot Insurance makes it easy to submit claims and get in touch with support via the website and the app! The reimbursement amounts you receive from claims makes it an obvious yes to get the insurance. My pet's dashboard is easy to follow and we are so grateful we got the preventative care gold plan for our first kitten, it makes taking care of our fur baby easier!
Insurer: Spot
By: Iliana Miramontes
my dog had a traumatic accident and…
my dog had a traumatic accident and Pumpkin handled my claim and took the worry out of my mind if it would be covered or not. If it’s an accident it’s covered. Unfortunately my dog passed away. They followed through and canceled the policy without me having to worry about it during a very difficult time. I’m glad I picked them and I would definitely use them in the future. Thanks Pumpkin
Insurer: Pumpkin
By: customer
Excellent choice for you and your pet!
Very easy website to upload claims and review. Phone customer service agents have always promptly answered my calls and tended to my questions. Pay out time is very reasonable. Competitive rates with exceptional service. My first time getting pet insurance. I'm very happy and would highly recommend them to others!
Insurer: Pets Best
By: Talin
Confusing about "pre-existing conditions"
The coverage in writing is good but we were denied an almost $800 emergency vet bill because they say it is a "pre-existing condition". Normally that would be an ok explanation for me since we did go to the emergency vet once before we had this coverage for a similar episode. The confusing part is that they are covering the $200 bill for the follow-up at our normal vet. I'm not sure why the follow-up appointment does not count as a pre-existing condition but the initial emergency visit does. I think they should be more detailed and explicit in what counts as coverage and what they consider to be a pre-existing condition.
Insurer: ASPCA
By: Madeline Manfre
Great pet insurance!
Great pet insurance!! I’ve tried others and this is by far the best.
Insurer: Spot
By: Liz Hargrove
ASPCA has not paid my Vet Insurance and…
ASPCA has not paid my Vet Insurance and it has been two month since I am trying to get reimburse.
Insurer: ASPCA
By: Ivonne Urrea
Very quick response time and no…
Very quick response time and no hassles. Couldn’t be happier with Pumpkin Insurance.
Insurer: Pumpkin
By: Lisa
Efficient and customer friendly
Efficient and customer friendly. Love the mobile app.
Insurer: Figo
By: Latoya
Easy to file claim
Easy to file claim reimbursement was prompt
Insurer: Spot
By: customer
So Happy
I want to first say that I am thankful for having the opportunity to sign up for pet insurance after adopting my third dog from a rescue in which I volunteer. Our rescue offers MetLife for a month after adopting. I never had insurance for my dogs until I adopted my most recent dog. After my month I decided to continue coverage for both of my dogs. One of the best decisions I could have ever made. MetLife's customer service is ALWAYS friendly and very PATIENT with their clients. ESPECIALLY with clients like me who ask a lot of questions and who often repeats the same question. They really listen to your needs. I wish all insurance companies would treat their clients like MetLife. I had to submit a few claims since having Metlife. Downloading their app. makes it that much easier. Their turn around after submitting a claim is unbelievable. I would recommend MetLife to all my doggie friends. Thank you, MetLife!!!
Insurer: MetLife
By: Cathy