222,670+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,670 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,942 reviews

4.9
Healthy Paws

11,307 reviews

4.9
Fetch

5,792 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,240 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 14, 2023

Good service

Good service, though a lot of paperwork was needed for the first claim.

Insurer: Figo

By: Rose T.

August 14, 2023

Great experience

I was very pleased with the process of filing a claim. A very kind and helpful customer representatives. I was pleased with the reimbursement on Willows claims

Insurer: Pets Best

By: Patti Backman

August 14, 2023

Run Far and Fast From Fetch

Fetch Pet insurnace was a huge mistake. I don’t believe any of these shady pet insurnace review sites. They’re all bots or marketing ploys. The real company will deny all your claims. The real company will never talk to you as a real person. God hell you if you need to get customer service on the phone. Trust me DO NOT GET THIS they will treat you and your pet like trash

Insurer: Fetch

By: Kim

Useful
August 13, 2023

My 4.5mo old puppy was diagnosed with…

My 4.5mo old puppy was diagnosed with diabetes and in 3 short weeks thousands of dollars were spent to stabilize her. Enter claims were east and fast. AKC requested vet records and notes within 24 hours and after receiving had processed my claim and reimbursed within 48 hrs. Very satisfied with service.

Insurer: AKC

By: Shelby Romero

Verified August 13, 2023

Claim for scratching

I don't believe this last claim falls under wellness. Policy #EP0062-3885 states where is allergy with meds would be wellness when if fact if the meds they perscribed do not work he will need a blood draw to see why he is still biting and scratching in dogs could be caused by serveral reasons. Currently he is on his second week of meds and still no change in his condition. I believe this would fall under medical where I pay 90/10.

Insurer: Embrace

By: Diane Zyskowski

Verified August 13, 2023

Easy to submit a claim.

Too many emails

Insurer: Figo

By: Cooper's Mom

August 13, 2023

Things I don’t like !

I don’t like the fact of how much the price goes up each year. I also feel everything should be considered for money back. Examples , toe nails cut and anal glands. As much as we pay per month everything should be refunded with something. It also takes to long at times to get refunded . I will be keeping the insurance , I just wanted to state my opinion.

Insurer: Pets Best

By: Sheri Barbour

August 13, 2023

Great friendly customer service and…

Great friendly customer service and offers extended service if you need. They allow you second chances if your payment doesn't go through for whatever reason.

Insurer: Sonnet

By: Karen Enigmatic

August 13, 2023

My toy poodle is now two years and a…

My toy poodle is now two years and a half and we have been been with pets Best insurance since he was 8 weeks old… Through the time we had two major accidents and one illness. He was attacked by another dog and lost sight in his left eye (this required surgery and follow up for around 6000$). Later on he ate a piece of wood and had to have an xray and followup with the ER (cost around 600$) and lastly he all of sudden started having blood in his poop and had to go to the ER for checkups and was put on some good amount of medication (cost around 500$). After every incident I simply created a new claim on the pets best app (very simple to use and never failed me). I never needed to call anyone in pets best customer service ( I always got my money transferred into my bank account within two weeks of each incident) they where reliable and fast every time with no exceptions. All I can say that I recommend this insurance for every pet owner to easy your way in dealing with accidents or illnesses you pup goes through.

Insurer: Pets Best

By: youssef heddaya

August 13, 2023

Pets Best is lousy

If you are OK with waiting over 30 days for your claim to be paid and your insurer barely covering anything Pets Best is the insurer for you. We will be switching to Trupanion for much better coverage.

Insurer: Pets Best

By: Michael

Useful

Compare top pet insurance providers plans.