222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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significant increase in premiums after 1 year
Changed my auto insurance and was quoted $73, my renewal happened to be in a month so the next day I received a note that it would be increase by 21%. So my quote lasted a day? Looking at the parent company's YTD profit I think they can afford to keep my premiums the same.
Insurer: Sonnet
By: mike stevenson
Great partner
We have had Healthy Paws insurance since my German Shephard was 1 year old. He was healthy until a month ago (he just turned 12 years old). We found a tumor on his spleen, and because we have Healthy Paws Insurance we were able to make a quick decision on giving him an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not. Even though his outcome is not what we hope for, giving him a chance and us extra few months with him are well worth it! The claim process is so easy and fast. It did not add any financial burden on us when we needed them the most. Highly recommend them.
Insurer: Healthy Paws
By: Mabel
highly recommend!
No complaints from me! Claims are processed faster than my medical claims! Reimbursement comes quickly as well.
Insurer: MetLife
By: JoAnne
Amazing
Let me tell you that getting the quote, payment and claims done is so easy. I have been with other pet insurance in the claim process was just hard and most of the claims would get denied because you would need to provide more paper work. It just got tiring and I didn't see any benefit to having it after all the money I was spending every year. Lemonade has great rates and its worth the money.
Insurer: Lemonade
By: Laura
Tried to change my credit card…
Tried to change my credit card information to a new card but it just defaults to the original card. Over and over. No guidance in the FAQs. Annoying, no way of contacting the insurance
Insurer: ASPCA
By: Andrew
Prompt Payment of My Claim
We got a puppy in December 2022 and I bought an insurance policy with Fetch after looking at online reviews from policyholders who had made claims. Fetch had not been on my radar, but the reviews were positive and compelling. Our dog, a Havanese, developed problems with his bite when baby teeth failed to fall out. Mouth got crowded when adult teeth grew in, sinus cavity was close to being penetrated, teeth growing every which way. Extractions and filing were necessary at about 9 1/2 months of age. I filed a claim and Fetch paid it promptly, in keeping with the terms of my policy - 90% with a $300 deductible. No surprises, no delays. Direct deposit into my account. An easy process on line with clear acknowledgement from Fetch after I submitted the claim. This is why I purchased Pet Insurance, and Fetch covered my claim exactly as I expected - unlike my experience with our previous dog and another pet insurance company. I will recommend Fetch to other dog owners.
Insurer: Fetch Canada
By: Kevin Worth
Customer service high five!
I cannot yet speak from a claims perspective because I am in the process of filing my first one on this policy. However, if my customer service experience with Carl (5 stars for professionalism, integrity, care, and compassion) is any indicator of this claims process, I will be in great hands. Thank you Carl, for your guidance.
Insurer: Nationwide
By: T Rich
Alternative claim submission
The app was malfunctioning and had to send my documents and claim via E-mail. The embrace team was able to handle and process my claim being transparent through the entire process. Thank you. I would be in world of financial hardship if it wasn't for embrace, the cost of veterinarian care is astronomical.
Insurer: Embrace
By: Patrick Walsh
The website was very easy to use
The website was very easy to use. I appreciate ASPCA offering health insurance with all of the explanations of levels.
Insurer: ASPCA
By: Cathy Chidester