222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I've never had such a smooth experience…
I've never had such a smooth experience with an insurance company. It costs a bit more to insure my pet here, but they've covered every applicable claim without an issue. My pet is better cared for because I don't have to worry about costs, which is the point really. Highly recommend
Insurer: Embrace
By: Lisa
Easy Claim Process
It was easy to file a claim and my disbursement was sent quickly.
Insurer: Fetch
By: Sherri E.
I just began
After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.
Insurer: MetLife
By: Rob
Easy process and updates along the way is appreciated!
To submit a claim was easy through the app. It also provides expectation (i.e how long the process takes, don’t call before that time frame, and info on what to submit). I appreciate that Fetch sent me updates during the process (so I am not wondering that my claim got lost/ignored . Once approved I received direct deposit which is fast and convenient. Although I only received $34 out of $668 bill, the calculation is correct according to my policy and i already anticipated it. Overall smooth clear and good experience.
Insurer: Fetch
By: Johanna W
Very simple and easy to use website for…
Very simple and easy to use website for information and claims. Customer service is responsive and was very helpful.
Insurer: Embrace
By: Stefan B.
Easy filing process
Haven’t yet received payment but the claim filing process was simple, straightforward and quick. I really appreciate that.
Insurer: Figo
By: Cindy
Very difficult to communicate with this…
Very difficult to communicate with this company when there is a problem. The app does not always receive your claim. They asked for an email instead but said claim was blurry but the requested supervisor was able to read it. I eventually received my request. Each of the claims I have made was delayed for some reason.
Insurer: Fetch
By: Henry Sessa
Beware of big premium raise after first year
Very satisfied with level of coverage. The claims process is fairly easy and review is pretty quick. The amount of approval and reimbursement was surprising! Everything was really terrific, until I was informed that the policy premium was increasing from about $950-$1250 after only 1 year. My dog doesn't even have any serious or chronic issues. So, for that fact alone, I can only give 1 star.
Insurer: Fetch
By: Michele V.