154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 31, 2024

Easy and quick.

Easy and quick.

Insurer: Spot

By: Pet Hernandez

Verified July 31, 2024

Very efficient and friendly service.

Very efficient and friendly service.

Insurer: Spot

By: Valerie Love

Verified July 31, 2024

Great Company

I appreciate the streamlined process SPOT uses for requesting reimbursement. I also like that I can speak to a live person easily when I have questions.

Insurer: Spot

By: Dawne' Phenix Alessandro

Verified July 31, 2024

Great insurance!!

Great insurance! Great coiverage! Great Prices! You can adjust to your needs. Claim was very very easy to submit and a very fast response. Recommending SPOT to everyone!

Insurer: Spot

By: helga

Verified July 31, 2024

To make a claim was easy and fast

To make a claim was easy and fast. I got a reimbursement very quickly as well. I just wish they would’ve reimbursed a bigger amount of my claim. It was still not bad.

Insurer: Spot

By: Maria Dorante

July 31, 2024

Seamless submission

The claim submission with Embrace is seamless and I love the Fetch Dog element.

Insurer: Embrace

By: Barbara

July 31, 2024

We love Healthy Paws

We had a fantastic experience with Healthy Paws. Piggy became suddenly paralyzed and needed emergency spinal surgery. This was very stressful and expensive. We submitted our invoice from the hospital and were reimbursed within 2-3 days. Healthy Paws helped turn a horrible incident into a less stressful one with their quick processing time. We would definitely recommend them!!

Insurer: Healthy Paws

By: Channing

Useful
July 31, 2024

The policy was easy to set up and…

The policy was easy to set up and customer service was excellent. Thanks to USAA, I got a discount for my pups insurance.

Insurer: Embrace

By: Birgit

July 31, 2024

Sneaky clauses

Apparently the policy excludes conditions that arose in a prior policy year, even if you were insured with PHI at the time. What a scam! I’ve never heard of any insurance working in this manner. Our dog developed a cyst in April but our policy renewed in May. By the time he was seen by a specialist, who is recommending surgery, we were into a new policy year and therefore this is considered a pre-existing condition so none of the specialist fees nor surgery will be covered even though we were insured the entire period. Make sure your pets’ illnesses occur in isolated years otherwise your claims won’t be paid! How ridiculous! I’m sure it’s clearly written in our policy (the lawyers would have made sure of that) but this is so contrary to how I’ve ever experienced insurance that I didn’t notice that restriction. It’s totally understandable if the condition arose before we got insurance but this is nonsense.

Insurer: PHI Direct

By: E

Useful
July 31, 2024

I am very happy

I have had my dog insured with Pets Plus Us since he was a puppy. I have never had a large claim until recently. I often thought that I was wasting money since my claims were small. However, recently my dg required treatment that was very costly. I submitted my claim to Pets Plus Us and within a few days I received my reimbursement. I am very happy with the service and so thankful that I kept my dog insured.

Insurer: Pets Plus Us

By: Michele

Useful

Compare top pet insurance providers plans.