218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
218,948 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,848 reviews
11,161 reviews
5,527 reviews
55,032 reviews
14,971 reviews
Category with most reviews
This chart shows the distribution of review categories.
It took forever to get a claim back
It took forever to get a claim back, and also got my puppy neutering done, after $650 only received $150 back. Not sure if this insurance really worth anything honestly for $55 per month. That’s $650 an year and $6600 a 10 years, but we all want our pets to live long but this insurance don’t return much.
Insurer: Pets Best
By: Jay Abeysiriwardena
Excellent costumer service.
Excellent costumer service.
Insurer: Spot
By: Dania Beltran
Quick and easy to submit forms
Quick and easy to submit forms. No claim forms to fill out. Explanation of what is needed is clear.
Insurer: Embrace
By: Maria Dresser
Thank you for the past 10 years
I purchased Accident and Illness Insurance protection plan for my cat Dazzle back in 2013. As requested by Pets Plus Us, we took Dazzle to a vet and did a thorough examination to ensure there was no pre-existing condition. Fast forward to 2017, Dazzle was diagnosed with Diabetes and suffered a life-threatening condition called ketoacidosis. We had no choice but to send Dazzle to a pet ICU for a couple of nights. Thanks to the protection offered by Pets Plus Us, we were able to obtain all urgent medical assistance Dazzle required, without being overly concerned about the medical bills. Since then, Pets Plus Us had continued to provide reimbursement for routine Diabetes medication and treatments. in May 2023, Dazzle ended his 6 year battle with Diabetes and we submitted the last reimbursement request with Pets Plus Us for cremation expenses. As always, the claim process was smooth and fast. Following the final reimbursement, Pets Plus Us sent us a sympathy letter, cancelled our policy and backdated to Dazzle's day of passing in the most efficient manner. In conclusion, I thank Pets Plus Us for the service and protection they provided for Dazzle for the past 10 years. For the other reviews that indicated issues with the claims, I would suggest you to follow the process and document requirement in the insurance document. For all past 6 years of my claims experience, all claims were processed and reimbursed with 2 calendar weeks. There might be 1-2 incidents where it took 3 weeks. If your wait time is prolonged for the claim reimbursement, maybe check with your vet to see if they sent in all proper documentation as requested.
Insurer: Pets Plus Us
By: Ruby
Answered all my questions quickly
Answered all my questions quickly Sent Policy Immediately 14 day wait for Ortho with Ortho exam in first 30 days. No 6 month wait 6 month old Frenchie
Insurer: Prudent Pet
By: Greg
Happy so far
Happy so far, reasonable payment, auto pay and piece of mind for my active dog. Haven’t needed it yet. Yay!
Insurer: Figo
By: Pam M
I have never had as speedy a turnaround…
I have never had as speedy a turnaround on an insurance claim of any kind. You were swift, accurate, and considerate. How many insurers get to hear that!
Insurer: Pets Best
By: EDWARD LIPSITZ
Great experiences for five years!
I've been a Figo Pet Insurance customer for five years. No matter what issues my fur babies have encountered, be it injury or illness Figo's excellent coverage have provided me the relief of worrying about vet bills. The annual deductible is low. Claims are easy to submit. Payment time for claims is always quick so long as I provide the required documentation. Their customer service has always been great when I had any questions. I know I sound like a commercial, but I really am that pleased with the experiences I have had since choosing Figo when my fur babies were just puppies. Hard to go wrong with this great company!
Insurer: Figo
By: Shannon in Texas
Prompt service as promised.
Manypets promptly did what was promised. Emergency visit on Tuesday, claim approved on Friday.
Insurer: ManyPets
By: Mike
User friendly
The app is very quick, direct and useful when submitting claims. It is also easy to see coverage limits.
Insurer: Figo
By: Tjcjacob