218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always fast and convenient.
Always fast and convenient. Never any issues.
Insurer: Trupanion Canada
By: Shelby
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Agent was extremely friendly and helpful through the process and explained everything
Insurer: Trupanion Canada
By: Jennifer
charged twice for annual deductible
i was charged an annual deductible twice in one year. within a month of each other. also, the amount uncovered made no sense as my dog did not have a preexisting condition.
Insurer: ManyPets
By: georgene wright
Always double check your benefits…
I noticed that I wasn’t being reimbursed for some of the tests that should’ve been covered and so I called to get it straightened out. Apparently they had been basing my reimbursement on my policy from last year that had already renewed. So that was a bit confusing and unfortunate that I had to double check and then get it straightened out, it should’ve happened without that. So I guess there might be some systems that are not quite tuned up how they should be behind the scenes.
Insurer: Figo
By: Anna
The claims department handled our two…
The claims department handled our two claims in a fast timely manner. Couldn't be happier
Insurer: Embrace
By: Janet Rogers
A need for patience…
I like the benefit of having pet insurance but I don't like their process for completing claims. It always requires several follow-ups by the vet and myself although the company has all the necessary paperwork to complete the claim. This makes the process long and tedious.
Insurer: Embrace
By: DJ Jackson
Simply The BEST
Simply The BEST, Pet’s Best Insurance!!! Excellent coverage, easy claim processing, quick turnaround on reimbursement!!!
Insurer: Pets Best
By: John Anderson
Brody and Pets Plzs Zs
What can I say. Pets Plus Us has been unbelievably supportive and kind with our Brody. He has had many surgeries and many many meds. After a lot of treatments Brody can now run be pain free. Pets Plus Us cares about our Brody. And have done everything possible to help us with him-insurance wise. All my future dogs will be insured by Pets Plus Us. Thank you so much. Brody is living his best life.
Insurer: Pets Plus Us
By: Nonie
Lengthy claims, multiple appeals. Not worth it
Had then for the first 6 months of having a puppy. Took ~3 months to get decisions on claims. Another 3 months to appeal—and I had to appeal every one. They considered an attack at dog park a pre-existing conditions because bacteria was present in his wound, and our dog had itchy skin when we adopted him. Everyone I spoke to on the phone was lovely, thus the 2 stars. But the actual insurance and claims/appeals process wasn’t worth it. Switched to a different provider
Insurer: Pets Best
By: Alex K
…WORST EXPERIENCE OF ANY ONLINE PURCHASE
WORST EXPERIENCE OF ANY ONLINE PURCHASE EVER, BAR NONE! I obtained a quote online which I found fair and decided to purchase the insurance. Big surprise, when I actually purchased the insurance the amount of the premium was $400.00 more than the quote. All along while making the purchase the amount of the premium matched the quote except when I actually put in my credit card number to make the purchase. Your online support was of no help, all they did was quote company policy. COMPLETELY FRUSTRATING TO THE POINT THAT I CANCELLED THE POLICY EVEN BEFORE IT CAME INTO FORCE. A COMPLETE WASTE OF TIME!!!!!!!!!!!!!!!!!!!!!!!!!!
Insurer: Sonnet
By: GERTRUDE