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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Best of the Best
I have yet to have a bad experience! They are amazing at communication and if they don’t hear from you via email for a few days, they will call to make sure everything is squared away. Not to mention, they are quick and diligent in their work. They are very upfront about all their policies and always willing to listen to a comment, concern or question you may have. Every interaction I have had from them is friendly! Every review of what they cover and what they don’t is shared with me and they always give upfront reasons for why they reject a claim (if and when they do). I love them!!!! I will never trust any of my pups to anyone other than Embrace Pet Insurance!
Insurer: Embrace
By: Ally
They are covering everything fir my…
They are covering everything fir my dogs cruciate ligament tear.
Insurer: Embrace
By: Robin Finney
Service
Great customer service and claims are answered in a timely manner.
Insurer: Embrace
By: Monica Luquis
New to Embrace
New to Embrace, setup has been easy so far
Insurer: Embrace
By: Ash R
Glad to have pet insurance but they make it hard having it
Honestly surprised they are even affiliated with USAA being how things were handled. They filed my claim incorrectly due to what they said was under “pre-existing conditions” then in turn covered the part which was the original claim (which was confusing) and not reading the invoice correctly. When I attempted to dispute it I was told to look over the invoice and my explanation of benefits in what seemed to be a demeaning manner talking quickly and over me. I then had to explain the charges reading straight from the invoice to include the quantities and the propose for the visit which they had messed up. Still up in the air about what’s going to happen after getting all the additional information that they should be handling in my opinion.
Insurer: Embrace
By: Austin
Company was quick to send claim money…
Company was quick to send claim money and easy to submit claims.
Insurer: Prudent Pet
By: gonzalesjenniferhotmail.com
They’re great!
They’re great! Super helpful and well informed. They’re also really sweet and make it easeful to get the help you need
Insurer: Embrace
By: Liliana Perez
Martin was a tremendous help dealing…
Martin was a tremendous help dealing with a simple claim. He identified the disconnect and the claim was easily submitted. Well done!
Insurer: Embrace
By: John Ferdon
Josh was very friendly and knowledgeable
Josh was very friendly and knowledgeable
Insurer: Fetch
By: LRG
I just love this insurance company it…
I just love this insurance company it really really acts like a medical insurance that we have I highly recommend this company
Insurer: ManyPets
By: Melissa Kittay