154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 09, 2024

Processed claim promptly

Processed claim promptly. Very happy with service.

Insurer: Fetch

By: Rose

Verified August 09, 2024

Good turn around time with claims

Good turn around time with claims

Insurer: Spot

By: JustAnswer Customer

Verified August 09, 2024

Customer service is awful

Customer service is awful

Insurer: Spot

By: Chase Kaufman

Verified August 09, 2024

Quick and kind responses to claims

Quick and kind responses to claims. Appreciate the ease of submitting a claim as well.

Insurer: Embrace

By: Colin Arthur

August 09, 2024

Great experience minus using the app

Really enjoy the scope of coverage and relative ease of getting claims approved. When I’ve had to call customer service they quickly connect you to a human being and are great at walking you through what is and isn’t covered. My only complaint is their app and website. The app regularly crashes on Apple devices, which forced me to use the website. Going through there crashed the claim once just uploading pictures. Again, great insurance and would recommend to folks. I just hope they can iron out technology kinks. Update 08/16/24. It doesn’t seem to allow you to reply to a response to the review. I’ve tried all the steps listed from the Embrace representative and have had numerous emails and phone calls to no avail. The app still crashes repeatedly on IPhone.

Insurer: Embrace

By: Bryan Hinman

August 09, 2024

Literally does not cover a single thing…

Literally does not cover a single thing you have to pay so much money before they even think of covering is so unhelpful has the worst website. Literally wish I could give it negative stars I hate trupanion.

Insurer: Trupanion Canada

By: Kristal Naomi

August 09, 2024

Confusing description of benefits.

Confusing description of benefits.

Insurer: Embrace

By: Jorge Moreno Marquez

Verified August 09, 2024

Timely response to my claim

Timely response to my claim. Would be nice if the insurance covered routine prescriptions such as Flea,Tick, and Heartworm.

Insurer: ASPCA

By: Lisa Robbins

August 09, 2024

It’s alright not sure yet

I give a three because I thought the wellness would have covered more. Maybe if I get the preventative medication that would be covered. I’m not 100 percent. I would like the pre existing condition to be listed as well and when they would go away.

Insurer: Pets Best

By: Roxanne

Verified August 09, 2024

Quick processing

Quick processing User friendly Wellness plan is very good I recomended friends and family

Insurer: Pumpkin

By: Agustin

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