224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Care Counts!
I believe in excellence in customer service in all markets not just pet insurance. Many Pets has proved constent. Your call center is actually the best I've experieced. Calls are answered with limited hold time, reps very polite, well trained about the product, and are willing to take extra steps to answer questions they may not be sure of. Claims are reviewed quickly with email responses within hours to acknowledge receipt of a claim and a day or two to respond with coverage information. My review is based on my experiences beginning with my choice to choose Many Pets instead of other pet insurers. I recommend Many Pets to all my firends and family based on my experiences with confidence that they will have a good experience.
Insurer: ManyPets
By: Angela Sculti
It's a scam...I have four pets on this insurance…
I have four pets on this insurance plan. I have the accident and illness plan. So far, not a single claim for any of the 3 pets for whom I have submitted claims has received any reimbursement. Originally, the explanation was that the Vet had not heard back from the veterinarian. This was for three different veterinarians. So, the FAQs say to submit medical records. I submitted all of their medical records and then all of their regular bills so the insurance company would have the entire picture of each pet. Now, the excuse for not reimbursing a dime for any of the pets for any of their claims is "other exclusions apply". I am quite disappointed that I have spent so much money, thinking my 4 pets were covered. Our pets are a young dog, middle aged dog, and two middle aged cats. The claims have run from injured leg, skin infections, and illness. Nothing has been covered. One of our dogs just had surgery for an injury. I'll submit it, with no expectation of reimbursement, like the other claims we've submitted. I am currently on the search for a real insurance company. I am so disappointed that the SPCA would be affiliated with such a company.
Insurer: ASPCA
By: Hillary
ASPCA Pet Insurance is always responsive and efficient
ASPCA Pet Insurance responded quickly and efficiently to my claim, as it always has in the past. The coverage is excellent and so is the customer service.
Insurer: ASPCA
By: Sayre
Second Chances
I wrote a review saying that I didn’t get my reimbursement, Spot reached out and resent it! Very much appreciated
Insurer: Spot
By: kyla Harold
Very nice
I always know that when I file a claim or have a question that the person who helps me will be kind and friendly.
Insurer: Lemonade
By: Patricia
Every claim I have sent in the past month . It’s very stressful having a pet that isn’t well without seeing a email every morning. I even had vet send invoice in sent pic of just 1 invoice needing at
Every claim I have sent in in the past month has needed attention. I have faxed them emails going on their website and they still need attention. I have paid five vet bills since October eighth. I don’t know how to give an itemize list for a prescription either I sent them the receipt the order from the doctor and there is no itemize list for prescription. I’m getting tired of getting this email every morning that they can’t read it when I have sent them in many times in different forms. Also should have read the policy closer my dog was just diagnosed with OA suspected coronoid disease both elbows which I was told anything bilateral in regards to surgery isn’t covered or long term treatment for OA. I will be changing my other pups policy and wait to see if they cover additional e rays scheduled next wk. After that what’s the point of this policy ?
Insurer: Pets Best
By: Karen Thompson
Absolutely the best pet insurance
Absolutely the best pet insurance. Easy website, wonderful customer service, quick and painless.
Insurer: Embrace
By: Rachel Reed
I appreciate that my recent claim was…
I appreciate that my recent claim was processed so quickly and appropriately . Thank you!
Insurer: Pets Best
By: Sarah
Your representative Mughal was helpful
Your representative Mughal was helpful
Insurer: Prudent Pet
By: Erica