224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Benefits under each plan are unclear
Benefits under each plan are unclear. I thought I had signed up for full dental coverage but then I got a $1000 bill. I don't know what I am paying for. Probably going to move to another company.
Insurer: Pets Best
By: Sarah O'Sell
So far I’m pleased w/ Pets Best Ins
So far I’m pleased w/ Pets Best Ins. The woman I spoke w/ in Customer Service (I didn’t get her name) was very nice & very helpful. Unfortunately, my wonderful cat, Little Kitty, got sick & died & Pets Best paid all her bills. The reason I gave them 4 stars & not 5 is because they took forever to reimburse me.
Insurer: Pets Best
By: Mary Carson
Prompt with claims.
Figo is very quick with reviewing claims. I appreciate this.
Insurer: Figo
By: Kristen
Reliabe Service
I have had other pet policies an had trouble collecting any reimbursement. Fletch has a simple easy way to make claims. They are reviewed in a timely manner. Their explanations are clear and concise. They have reimbursed me several times, for which I am very glad.
Insurer: Fetch
By: Lynne Datig
My claims are completed in a timely…
My claims are completed in a timely manner.
Insurer: Figo
By: Julie
Thank you Pets Plus Us
My dog recently went into heart failure and had several big bills. Luckily she is insured with Pets Plus Us. They have been so helpful in getting her healthy.
Insurer: Pets Plus Us
By: Karen
Will be looking for another pet insurance
First they did not cover very much for a proceedure for my dog. Now, when I submitted a claim, they asked for medical records. It was a very simple claim. I don't know why they need medical records. I think they just want to delay the process in hopes I forget about the claim. I will be looking for another pet insurance.
Insurer: Spot
By: Helen McCaffrey
Easy and quick claims processing
Easy and quick claims processing. Refund returned in under 5 days.
Insurer: Embrace
By: Michele Nihipali
Sweet Redemption! Apology Excepted!
Previously, I reviewed ASPCA, and was applauded at how the company swiftly, willing responded to my concerns on how claims were being handled. In the mist of all the commotion, our sweet, elderly furry family member became very ill, and we lost him. After mourning his lost, we encountered the warmest email from ASPCA, and they went above and beyond to help us to finish his claims, even after he was gone. Sometimes it is easier to make a hasty opinion about a company, until you have to deal directly with them. After dealing directly with ASPCA Pet Insurance, I had to come back to Trust Pilot, and make it right for my deceased furry family member. They are a superb company, after you understand their process. I respect and thank them for acknowledging my loss. When we or if we get another furry family member, ASPCA, will be the first company we will use to insure our loved one. Two Thumbs Up, and Thank You for restoring our faith in companies who are still trying to stay strong and please the clienteles. Blessings to you. Regards, Emily
Insurer: ASPCA
By: Emma S.
Freaking great
I checked out the competition, but their cost was just too high. Was considering self insuring. Then I checked out PPU and the price was quite reasonable for my breed. All my claims have been quick with no hitch. All calls have been competent, professional and pleasant. I Highly recommend them.
Insurer: Pets Plus Us
By: Shawn