224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was very easy to submit my claim
It was very easy to submit my claim, now waiting to see how long before the money is sent.
Insurer: Embrace
By: Pamela McPherson
BEWARE of MetLife renewal and raising cost 40% !
-------After having policy with MetLife for several years and now second dog - we never had a complaint EXCEPT now ! At our renewal they raised the pricing 40% -- no formal letter although they state it was sent in an email 60 days ago ?? regardless how outrageous ! we only used a small portion of our benefit ! I will be shopping around tomorrow. -
Insurer: MetLife
By: Christine
Easy to use
Easy to use. Straight forward and helpful. Only drawback is the wait times.
Insurer: Fetch Canada
By: Brittney Miguel
The best pet insurance to date
I have tried many different pet insurance options over the last few years, spot has been the simplest and most reliable. Easy to upload claims and the are processed in a timely manner. I have even used the tele vet service which was very useful.
Insurer: Spot
By: Ariane JL
Focus on Care Instead of Cost
We decided to use Healthy Paws because, with two big young Labradors, we figured something was bound to go wrong with an injury or eating something they weren't supposed to. We used it regularly when one was put on medication for environmental allergies. Never did we imagine that our 3-year-old Lab would fall victim to the mysterious pneumonia that has been widely publicized. We were heartbroken when, after five days at the emergency vet on oxygen, numerous medications, and the illness worsening, we had to let her go. When we submitted a substantial bill, we were not questioned about the charges for the care given, and they offered their condolences. Healthy Paws canceled the policy for our dog that passed without being asked while keeping everything in place for our other dog. The unused portion of the monthly payment was refunded. Losing such a young dog is tragic, but knowing we had Healthy Paws insurance allowed us to focus on care instead of cost. Healthy Paws' response couldn't have been more supportive. We highly recommend this company. D and M
Insurer: Healthy Paws
By: Diane Oliveira
Too expensive for what it is
Too expensive for what it is. They fight any claim you make and don’t cover much. They are pretty blunt about letting you know anything you submit they will dig deep in your pets medical to not pay you a dime. I’ve paid them thousands this year for my pets and I’ve had them apply $18 to my deductible. Look elsewhere.
Insurer: Figo
By: RCM
So far so good!!
So far so good!!! Such good customer service and quick reimbursement
Insurer: Spot
By: Genesis P
Your payment system is too slow
Your payment system is too slow. You demand information I would not have (medical records from before my pet was born) and I must wait until the vet staff has time to collect this information and reply. This must stop. The vet makes the decision and then informs me so I can say yes or no. Your job (requirement) is to pay what I said yes.
Insurer: Spot
By: CHARLES FETTEROLF
An unexpected emergency
We had an unexpected situation with our pet and visited the vet, within 48hrs we received the horrible news, it was cancer. We had to remove it as fast as possible. Fetch was amazing we received help in no time and no questions asked or bureaucratic paperwork. Thank you from all of us
Insurer: Fetch Canada
By: Danilo
Coverage and Process were good
I appreciated the relatively fast turnaround for the claim.
Insurer: Fetch Canada
By: Ruth Hawkins