224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to file claims
Easy to file claims. I submitted our first 2 claims and within 7 days they were approved for reimbursement.
Insurer: Spot
By: Christine Shaarda
Ease of use and good service.
Ease of use and good service.
Insurer: Embrace
By: Wall Joan
We have 2 dogs with spot insurance and…
We have 2 dogs with spot insurance and are very happy how they take good care of us and very easy to submit claims
Insurer: Spot
By: Robert Williams
I sent in my bills for a spot well over…
I sent in my bills for a spot well over six weeks ago and still have not gotten a deposit in my Bank of America account for the $186. It’s already time for my Pets next check up. This little guy is a new pet a baby and I need to keep consistent in his care. Please, check on this and advise me what to do. Thank you.
Insurer: Spot
By: Rebecca Thomas
The process of reimbursement is too…
The process of reimbursement is too long versus what they tell you once your claim is submitted .
Insurer: Spot
By: Adrienna Burton
MetLife Pet Insurance
My experience so far is exceptional. Everyone I spoke to was very helpful and my claims got processed in a timely manner
Insurer: MetLife
By: Sanda
Should be named Pets Worst
I filed three claims with them after my waiting period was over. The first was for an allergic reaction related to an MCT, which was accepted and paid part of my deductible. The second was for a follow up visit due to continued health problems from the first claim. Suddenly the MCT is pre-existing and they denied my claim. The third claim was for a righty to remove the MCT and a benign fatty tumor. Again my claim was denied because they decided the MCT was now pre-existing and in addition decided the benign fatty tumor was pre-existing as well. I want to make it clear that the MCT itself was not diagnosed until a wellness exam that occurred after the waiting period. Seems to me they just didn’t want to accept the last two claims because I would have then met my deductible and they would have had to pay out on the third claim. They want to take your money and not help your pet.
Insurer: Pets Best
By: Nicole
Great service, flexible policies
Claims filing easy and typically receive payment within 30 days.
Insurer: Pets Best
By: Jim
OVERALL: THE BEST PRICED FOR THE MOST COVERAGE AND THE LEAST COST IN DEDUCTIBLE
METLIFE DOES REQUIRE DETAILS ON YOUR INVOICES, SO BE SURE THAT YOUR VETERINARIAN'S SUPPORT PEOPLE KNOW EXACTLY WHAT THE INSUROR NEEDS AND THAT THEY ACTUALLY KNOW WHAT THEY ARE DOING. YOU WILL HAVE TO FOLLOW THROUGH ON THESE PAYMENTS AS FRAUD IS RAMPANT, SO EXPECT THAT YOUR CLAIM SUBMISSION IS PROBABLY NOT A ONE-AND-DONE DEAL. ONCE MY VETERINARIAN'S OFFICE SUPPLIED ALL THE WRITTEN DETAIL REQUIREMENTS, THE CLAIM WAS PAID AND ANY MONTHLY PREMIUM PAYMENT MADE WAS PAID BACK TO ME PRO-RATA, AS OUR WONDERFUL STRAY CAT WHO ADOPTED US WAS KILLED BY A DOG THAT GOT LOSE AT NIGHT FROM IT'S OWNER. OUR ROMEO WAS APPARENTLY STILL SEMI-FERAL AND ABANDONED IN OUR NEIGHBORHOOD. OUR NEIGHBORS MISS HIM. WE MISSED HIM. WE ADOPTED A DOMESTICATED FORMERLY FERAL CAT, SIMBA THE SQUEAKER, ANOTHER WONDERFUL CAT WHO IS NOW INSURED BY METLIFE. ROMEO WOULD WANT HIS TWO-LEGGERS TO ADOPT ANOTHER WONDERFUL FORMERLY-STRAY AND ABANDONED CAT
Insurer: MetLife
By: Alan
Absolutely the best service!
My boy File' had 13-15 stones removed at a really young age. The doctors and all employees at Chateau Vet were so good to him. He was back and forth to the clinic over a 3-week period, and we never felt like a number. They call us by name as soon as we enter the building. Met Life Pets has been a life saver! I have never had a claim denied. I will never trust my boys to anyone else. THANK YOU, CHATEAU VET AND MET LIFE PETS!!!!
Insurer: MetLife
By: Debra