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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful professional experience from…
Wonderful professional experience from this company. Excellent and caring.
Insurer: ASPCA
By: Celena LoPriore
Not as good as Trupanion
Submitted a claim for my cat, who was treated for fever, vomiting, & dehydration. They’re requesting medical records going back 2 YEARS. Anything to deny a claim I guess! My other cat came from a breeder with Trupanion, my experience with them has been much better. No requesting multiple years worth of medical records when I submitted a claim, no BS.
Insurer: Spot
By: K G
I have not used this yet so I can’t…
I have not used this yet so I can’t give my opinion
Insurer: ASPCA
By: Pam Dolan
Buy and renew
I bought this insurance at the same time I bought my puppy. Unfortunately I had to make an emergency visit within the first month. I thought I would see a big rate hike due to this early incident but my worries were unfounded. They even paid for his recent issues with his anal glands. They have made everything so easy, fast, and convenient. Great communication. My dog has just turned two and we are definitely keeping our insurance. Thank you to the Fetch team.
Insurer: Fetch
By: Sue Heupel
Lacklustre Customer Service
Their customer service is very disappointing. They do not make it easy to get in contact with. I sent a message on their website when I was logged into my account. It said someone would reply in one business day but no one ever replied. I reached out on Facebook where thankfully someone quickly replied but they didn't even address my concerns at all. They simply gave me a phone # to call. A phone # should be listed under their "contact us" on their website. There is only the option to leave a message. I should not have to go through another means just to get their phone #. To me this feels like they don't want people calling. When I called no one picked up. After inputting my account info and personal details a recording said to wait for the next available assistant. So I waited but it was dead silent. There wasn't even any hold music to indicate that I was waiting for someone. So I had no idea if someone would be there eventually to assist me. After a while of dead silence I gave up. I called again and thankfully someone did pick up and my problem was resolved. Overall, a very frustrating customer service experience that wasted my time and energy. I will be moving on to another insurance company for my insurance needs.
Insurer: Sonnet
By: A L
ManyPets is the best pet insurance available.
ManyPets has been an absolute life saver for my 9 year old Dachshund, Reuben. I've had my policy for a little over a year now and just used it for the first time after an emergency visit to the neurologist came with an MRI. ManyPets received the claim, approved it, and refunded me in less than a week. Additionally, they have a great customer service team always ready to help & answer what they can. ManyPets is the best!
Insurer: ManyPets
By: Bridget Moyer
Easy
Easy to understand and file claims as well as choosing which level of insurance to buy
Insurer: ASPCA
By: Td
Overall it's a good website
Overall it's a good website, but one frustration is I cannot figure out how to add my cats' vet to my profile! I even got an email with a link asking me to do it, but there's no clear way to add it.
Insurer: ASPCA
By: Madeleine Buisseret
I couldn't get anyone to answer when I…
I couldn't get anyone to answer when I called with some questions.
Insurer: ASPCA
By: Cynthia Caywood