224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I find that claims are promptly taken…
I find that claims are promptly taken care of.
Insurer: Spot
By: Cheryl Bowers
Claim rejected with no explanation
The majority of the cost of my claim was initially rejected without explanation. I had to call to get the information to correctly resubmit the claim. Even then it took over a month. This process was less than smooth.
Insurer: Pets Best
By: Grace Lee
Great Service!
People are actually available to assist you, and reimbursements come in a timely fashion. I'm honestly so grateful for SPOT Insurance.
Insurer: Spot
By: Morgan Long
Care for your sick fur baby!
You know when your fur baby is sick you want the best care for them and that can be expensive. I got SPOT insurance on my Yorkie when she was just a puppy and I am so glad I did. I just upload my receipt, tell them about the illness or injury and a week later have the Explanation of Benefits and paid back my portion. I recommend SPOT for your fur baby!
Insurer: Spot
By: Denine Moody
Asking a few questions
I called just to ask a few questions and Kelsey was very pleasant to talk to. She answered all of my questions and help me understand what I need to do to get their medical records to y'all.
Insurer: Fetch
By: Michelle Leblanc
Money Grab Scam - They'll Create Pre-Existing Conditions
I adopted a 8 month puppy from the shelter. A medical review was completed at that time and he was found in good health. Two weeks after I adopted him, I signed up for Embrace insurance. 2 weeks after that, I had to take him to the vet due to diarrhea. I submitted the claim along with his medical history that the shelter provided me (again clean bill of health). The adjuster denied my claim stating that the upon medical history review he found that diarrhea was a "pre-existing condition" and any treatment for that condition would be denied throughout the policy year. What? the medical history from the shelter EXPLICITELY states he had no diarrhea and when I go to get it treated it created a pre-existing condition. Of course I canceled my policy. What a joke. It's better to pocket that monthly $25 than spend it on this company.
Insurer: Embrace
By: Julie
Andrew was very helpful and pleasant
Andrew was very helpful and pleasant
Insurer: Sonnet
By: Peter George Doyle
I don't understand how they determine how much you get back from a claim.
What I don't understand is from a bill for $502 I only get $90 back. Is it because I only have Basic in Wellness. How can I lower my Annual Deductible if that will help. I pay $65.37 every month for two dogs. That is $784.44 a year and this is the first time I sent in a claim for just regular check-up and shots and my dogs have been covered since 2020. Help, this is very expensive for a low income person. And why the delay in Duchess'. She was in for the regular check-up and shots
Insurer: ASPCA
By: Helen Sanders
Very expensive and raised my rates…
Very expensive and raised my rates double and I'd never filed a claim in 3 years of having the service. My dogs are in excellent health and we never reached out to them for anything. Ripoff. Go with someone else.
Insurer: Embrace
By: Larry
Spot is an insurance company that…
Spot is an insurance company that actually makes submitting claims easy and lives up to their policy What a refreshing change!
Insurer: Spot
By: Karen Stambaugh