217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Experience of claim submission
All my claims leading up to my deductible arrived through the portal. My 3 rd claim was a partial reimbursement and sub’s on 5/19/2023 nothing only in process. I called the end of May and asked why the woman was not helpful. I reissued and still an issue called to be sure the woman was not the same and very pleasant and most helpful. She was the reason I would give 5 stars. I believe I only gave 4. Maybe you should listen to the recording of our call and use it in training the way to do. I am also a MetLife retire.
Insurer: MetLife
By: Cathleen
Prompt reimbursement for wellness
I made a wellness claim on 6/1 and was reimbursed within 8 days via direct deposit. I purchased the insurance and wellness for my 8 week old puppy. Hoping not to use the accident or illness benefit anytime soon but hopefully the claims process will be as seamless.
Insurer: Pumpkin
By: Kerry
Met Life Pet Insurance
We purchased a Met Life Pet policy for our rescue pup, Fiona, after it was offered free for 30 days at the time of adoption. The best decision we could have made! Claims processing is so quick and easy and reimbursement is direct deposited into our bank account!. More important than this amazing service is the peace of mind we have knowing our girl is covered should an emergency arise. Thank you Met Life.
Insurer: MetLife
By: Tari
Thank you
Trupanion truly was an asset. Makes me glad I have insurance and have Trupanion.
Insurer: Trupanion
By: Cheryl
I signed up and took my dog for…
I signed up and took my dog for wellness and haven’t heard back….
Insurer: Spot
By: Lisa Kohl
My Pet's Health Insurance
The app was easy to use and my dog's health insurance was established quickly.
Insurer: Prudent Pet
By: Susan Harris
Claims process was easy with the app
Claims process was easy with the app. Turn around time was quick! So glad I chose Figo
Insurer: Figo
By: Amanda W
Excellent service
I was saddened to learn that my beloved "Thai" has a serious heart murmur but happy that it was diagnosed early. This will be a life long condition and I am elated over the support I've received from Trupanion. It reaffirms my faith in them and further justifies my fellow dog lovers that I've referred to them.
Insurer: Trupanion
By: Dennis
All of my questions were answered
All of my questions were answered. Pumpkin's benefits far outweigh what I can get from my vet.
Insurer: Pumpkin
By: customer
Great communication!
I had a Question about my policy snd got a response right away!
Insurer: Spot
By: Lisa Eudy