154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 04, 2024

Fetch Insurance Call Review

Josh Sabado was a pleasure to work with. He explained everything very clearly and informatively. His friendly nature helped make the process smooth and easy. He explained the different options available, provided helpful, non-invasive suggestions, and kindly answered all of my questions. His demeanor and willingness to explain and re-explain options helped put my mind at ease as we talked through the different plans and add-ons. He was very patient as I took my time to discuss and decide with my partner what plan to choose. At no point did I feel rushed or like I was being pushed into different options, which was such a relief. This is the first pet I’ve adopted myself and the first time getting pet insurance; Josh’s help relieved my stress around getting her insured. He was an amazing representative to work with and I appreciate his help!

Insurer: Fetch

By: Alyssa Jenkins

September 04, 2024

Fetch Insurance Call Review

Josh Sabado was a pleasure to work with. He explained everything very clearly and informatively. His friendly nature helped make the process smooth and easy. He explained the different options available, provided helpful, non-invasive suggestions, and kindly answered all of my questions. His demeanor and willingness to explain and re-explain options helped put my mind at ease as we talked through the different plans and add-ons. He was very patient as I took my time to discuss and decide with my partner what plan to choose. At no point did I feel rushed or like I was being pushed into different options, which was such a relief. This is the first pet I’ve adopted myself and the first time getting pet insurance; Josh’s help relieved my stress around getting her insured. He was an amazing representative to work with and I appreciate his help!

Insurer: Fetch

By: Alyssa Jenkins

September 04, 2024

Fetch Insurance Call Review

Josh Sabado was a pleasure to work with. He explained everything very clearly and informatively. His friendly nature helped make the process smooth and easy. He explained the different options available, provided helpful, non-invasive suggestions, and kindly answered all of my questions. His demeanor and willingness to explain and re-explain options helped put my mind at ease as we talked through the different plans and add-ons. He was very patient as I took my time to discuss and decide with my partner what plan to choose. At no point did I feel rushed or like I was being pushed into different options, which was such a relief. This is the first pet I’ve adopted myself and the first time getting pet insurance; Josh’s help relieved my stress around getting her insured. He was an amazing representative to work with and I appreciate his help!

Insurer: Fetch

By: Alyssa Jenkins

September 04, 2024

I can't say enough good things about…

I can't say enough good things about Embrace. They really are life savers. Thank you, Embrace!!!

Insurer: Embrace

By: Lorraine Fontana

Verified September 04, 2024

Easy filing process and fast return!

Easy filing process and fast return! I was really happy with how easy it was to submit the vet bill, without additional paperwork. I was also happy to get my return within 24 hours of filing the paperwork!

Insurer: Embrace

By: Margaret Klein

Verified September 04, 2024

Quick service.

Quick service.

Insurer: Pumpkin

By: Gary Pinter

September 04, 2024

Peace of Mind

I purchased pet insurance when my dog was about 6 months old. He is now 5 years old! I purchase pet insurance for peace of mind with illness or injury. I wanted to be able to provide the best care for my dog when injury or illness has occurred without having to worry about how being able to financially afford. I pay my vet with my credit card, submit my claim and when I am reimbursed I use that money to make a payment on my credit card . So far I have had the peace of mind I was looking for. It is easy to upload invoices through their app. I have even gotten a reimbursement the same day as submitting the claim!

Insurer: Healthy Paws

By: Ericha

Useful
September 04, 2024

Quality of insurance

Once I got the system figured out, it has been going very well. A few glitches here and there but better than other insurances I have had. They are much quicker with reimbursement than any other insurance. Customer service has been helpful also.

Insurer: MetLife

By: Ellen

Useful
September 04, 2024

Staff genuinely seemed concerned about…

Staff genuinely seemed concerned about my dog's health and well-being.

Insurer: Embrace

By: Veronica

September 04, 2024

Why I did not cancel my policy

I called to cancel my pets policy, not because I was unhappy with Embrace, but because with the rate increase due to aging pets was cost prohibitive. I spoke with a customer representative who never once pressured me to keep my current policy, but instead offered different options. In the end, I went with one of the options as it met my needs and was affordable. I'm glad to continue to be an Embrace Client as my pets and I have always received prompt friendly service with claims, questions and more.

Insurer: Embrace

By: Regina Tiedemann

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