154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 20, 2025

Such a fast turnaround!

Your processing time from submission to payment was so fast!!! Thank you

Insurer: Pumpkin

By: Lysa

Verified October 20, 2025

The ease of making a claim

The website is user friendly, the claim submission is clear as well as the claim communication. The claim payout is timely.

Insurer: MetLife

By: customer

Verified October 20, 2025

It takes forever to get paid back for…

It takes forever to get paid back for vet visits. This year my dog was diagnosed with cancer. An he has have to have had surgery 3 times so his vet bills so far have totaled almost 25k. To no shock his policy is to renew on November 11th 2025 an to no surprise his policy has gone up over 150.00 so I went from paying 240.00 to 350.00 a month. When I asked why the increase was told due to the vets have increased so they need to as well. Funny part is my kids also have MetLife pet insurance an their insurance has not gone up.

Insurer: MetLife

By: DS

Verified October 20, 2025

Fast and easy claim process

Very fast process and was surprisingly easy to submit the claim and monitor it on the app. I set up direct deposit so I was able to get reimbursed very easily, although I would say setting it up was sort of buried in the app so I would suggest they make that easier to find since I stumbled across it.

Insurer: Spot

By: Maurice Motley

Verified October 20, 2025

The website is easy to use and the…

The website is easy to use and the response time to my claim and refund was very efficient.

Insurer: MetLife

By: Mechelle Weidner Hill

Verified October 20, 2025

Great customer service! A+++

Great customer service. Quick turnaround on claims.

Insurer: MetLife

By: DAWN

Verified October 20, 2025

The claim intake is so easy and…

The claim intake is so easy and decisions are very quick as well. Thank you for keeping Greta’s health top of mind!

Insurer: Trupanion

By: Ann

Verified October 20, 2025

I’m totally shocked whenever I file a claim

I’m totally shocked whenever I file a claim. SPOT covers more than what I would have ever imagined. I’m impressed with their service and their quality! In my opinion, Spot is great coverage for any pet!

Insurer: Spot

By: Ginger Repec

Verified October 20, 2025

Thank you

Thank you. My claim was processed in 7 days.

Insurer: MetLife

By: Aaron

Verified October 20, 2025

First time having pet insurance but…

First time having pet insurance but since I have 2 dogs I figured I must. So far it seems to be helpful.

Insurer: MetLife

By: Denise

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