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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion responded quickly
Trupanion responded quickly. Indicated what they would cover clearly and with explanation.
Insurer: Trupanion
By: Jeanette
Scammers
Scammers. Had a legitimate claim for something that happened to my cat. The covered nothing, zero dollars of an almost 8k expense.
Insurer: MetLife
By: Rodrigo
dont know
went good enrolling in to the insurance
Insurer: MetLife
By: Randy Bishop
Efficient
It was an efficient process reviewing my claim and reimbursing me.
Insurer: MetLife
By: Marva Lynch
I joined Trupanion for my dog Bailey…
I joined Trupanion for my dog Bailey when she was a puppy. I have been completely happy with their service for over 4 years.
Insurer: Trupanion
By: Marianne
Very easy
Very easy! It was easy to figure out what plan works best!
Insurer: MetLife
By: Kristin Harris
Denied Accident Claim
Claim denied because pain was unable to be localized and injury was assumed. Our dog was limping and whining with pain which is why he was taken to the vet. Complete joke to have pet insurance for accident and illness when claim is denied because of a reason like this. Whether the dog’s leg was broken or not, he was clearly in pain from an injury and we got no help from Pets Best. Even appealed the claim and after second review it was the same result. Customer service person actually recommended doing an appeal because she thought it sounded like we should have received some reimbursement..
Insurer: Pets Best
By: Brady
Amanda was very polite
Amanda was very polite. She made the entire process very easy and made it very clear I did not have to just accept the policy as is. I accidently blocked her voice mail and she called back right back which was great because I did not have to call her.
Insurer: Fetch
By: Nicole