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Excellent communication. Very prompt responses. In timely fashion. Thank you very much for taking such a great care of our family in time of need

Our 1 1/2 yr. old corgi pup needed tricky oral surgery for repair of mandibular degloving after getting into a fight with our pointer. Of course the incident happened on a Saturday night and we had to seek emergency care. I had never had pet insurance before but a year ago, I felt this pup was so active and such a chewer that I should look into coverage. I compared and chose Healthy Paws because they offered the most comprehensive emergency coverage at the best price. We ended up taking our corgi to a university veterinary hospital in Philadelphia for specialty surgery and a two night stay. My claim was handled and paid so quickly and efficiently that I was shocked. The follow up emails to see how our pup was doing were very much appreciated. Can't say enough about Healthy Paws coverage and claim service.

My husband brought home a new kitten last May, and we decided to sign him up for pet insurance. Having never purchased pet insurance before, we chose Embrace based on the reviews seen here and through word of mouth. We have both a Wellness Policy and an Accident/Illness Policy. We have primarily submitted Wellness claims for our kitten, which have been processed very quickly with no hassle. We have recently submitted an Illness claim, which is taking a bit longer, but I suspect it is because they have to take a look at our deductible. Overall, we are very pleased with Embrace. We look forward to being with them for years to come.

Trupanion was very responsive once we filed our claim. Communication via email was quick and clear. We're really glad we had pet insurance with Trupanion.

Trupanion was very responsive once we filed our claim. Communication via email was quick and clear. We're really glad we had pet insurance with Trupanion.

I am in my 3rd year of Embrace for my dog Stryker and thus far have had an excellent experience. Although reluctant to buy pet insurance, I am very glad I did, particularly the healthy pet aspect of my policy, because it reminds me of the importance of keeping Stryker up to date on her vaccines, etc. Stryker has been very healthy so I haven't had to deal with any major claims but for those claims I have submitted (primarily skin infections and healthy pet claims) I have been very satisfied. The claims were handled in an extremely efficient and prompt manner. The claims are simple to complete and nothing onerous has to be provided. There were no surprises. Whatever the policy said would be covered was covered and vice versa.

review my dog in less than a monthwent blind totally it bothered me to see walk into things and could not make it the stairs my wife was crying I Took to the vet he told it looks like cataracts so I took to garden state veterinary in tinton falls nj to see a DRDJ Haeussler to do surgery on the eyes now my dog can see again thank you doc the cost was $4839.27 thank god I have pets best insurance they paid me back $3866.00 and very help full I would deffently keep insurance on my dog and it will be pets best insurance thank very much and very fast riembursement no hassle and paid all visits the premiums are very reasonable

I'm happy to have the insurance...even with a young, healthy dog issues arise...my dog is 4 and each year, we've received more reimbursement than what we're paying for the policy.

I worked so hard researching insurance companies, it came down to healthy paws and another similar one. My tip for you, 15 day waiting period, actually means 16 - one day to process the sign up, then 12:01 the next day + 15 days wait period...I did not see this clearly stated anywhere that I could fine, however they tell me it is (I signed up on web not on phone). So when I made an appointment for my puppy's vaccine I did the calculation 2 weeks + 1 day. There was nothing wrong, just a well visit, so might as well walk into the vet during coverage period rather than uninsured. Well unfortunately it was major, my poor pup had a severe reaction and needed emergency medical care of $200 (thank goodness he is fine), I was grateful I had waited the 15 days. After submitting the claim I was told how the first day sign up does not count and it actually began the following day and I am not covered. I think the part that annoys me most though...they had no problem billing me on sign up day and no problem billing me that day each month, but yet it doesn't count toward the wait period. I am sure they will cover things in the future, but just be better informed than I was, it could save you a bit of money.

User friendly claims administration. Ease of claims submissions and turn around time not usually found within insurance industry as a whole. Many companies figure out ways not to pay claims ASPCA pet insurance does the opposite. Was in insurance business for over 40 years and acted as broker /consultant for fortune 500 corporations and national non profits involving mass marketed products. These guys know what they are doing and do it well. A credit to the industry.