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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Find another company, this one is terrible.
I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.
Insurer: Fetch
By: carla knapik
Find another company, this one is terrible.
I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.
Insurer: Fetch
By: carla knapik
Find another company, this one is terrible.
I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.
Insurer: Fetch
By: carla knapik
Find another company, this one is terrible.
I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.
Insurer: Fetch
By: carla knapik
The agent I spoke to was courteous and…
The agent I spoke to was courteous and was very well equipped to answer all my questions.
Insurer: Embrace
By: Estelle
They are misleading
They are misleading Takes a week to get email response Long hold times when you call
Insurer: Embrace
By: Michael
Quick and easy claims process
Quick and easy claims process
Insurer: ASPCA
By: Jennifer Gay
SCAMMERS
SCAMMERS! Stay away!!! Check the other reviews !!!
Insurer: Pets Best
By: Victor C
Claim process nice and easy!
Claim process nice and easy!
Insurer: Embrace
By: Michelle Fobert
Poor frustrating service
We adopted a 5+ yr. puppy mill dog and applied for ins. All records were sent and approved. When submitting claims we got the run around asking for more and more info which our vet sent 3 times and still no response. I called and was on hold for 1 1/2 hrs.! We went with Embrace after a recommendation from our vet (we have had Nationwide for years for other pets and NO PROBLEMS with them). Have we made a mistake? I hope we get better service and the coverage is good.
Insurer: Embrace
By: Jill Ferson