224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Company looks for any excuse to not pay…
Company looks for any excuse to not pay the claims. Four claims were denied due to alleged pre existing conditions even though my vets said conditions were not related. I did what underwriters told me to do to appeal but they kept making excuses. They pretty much told me they probably wouldn’t cover anything so I had to cancelled.
Insurer: Embrace
By: Johnny Troya Vera
Everyone is really nice over the phone…
Everyone is really nice over the phone and they are pet centered. Submitting a claim is very easy and the turn around time is quick. They also tell you what was reimbursed or not which is very awesome.
Insurer: Pumpkin
By: Tommy Lynch
Great assistance
Great assistance! Laura was extremely knowledgeable and helpful in solving my issue with signing into my account.
Insurer: Fetch Canada
By: Brenda
Fantastic Pet Insurance
I can't say enough good things about Healthy Paws! The claims process is incredibly easy, the turnaround time is extremely fast and they are great about covering your pet. We had Healthy Paws with our first Golden Retriever and they were a life saver in terms of vets bills as she got older (she lived to be almost 15). We have them again with our Golden Retriever puppy, who unfortunately has had tummy troubles and hurt her paw. They have been terrific again.
Insurer: Healthy Paws
By: Eve Wagner
Very impressed with Figo
It was incredibly easy to get in touch with a remote vet, to submit expenses, and also to get reimbursed. I would highly recommend Figo to any pet owners.
Insurer: Figo
By: customer
Terrible Customer Service
In 2023, my VISA was compromised twice, in March and again in November. I had to cancel my card immediately and request a new card, which takes at least 4 business days. As a result, I missed my March and November payments of $66 for home insurance. In each case, I called as soon as I had my new VISA to update my account; and the second time I called, in November, I was told my policy was being cancelled due to 2 missed payments in 12 months. Am I the only one who finds this completely outrageous? Do they do any research to see if their customer deserves to be cancelled or not? How about a 58 year old who has worked 25 years at the University of Toronto, and has a 900 credit score. Oh, this isn't the type of customer you want, Sonnet? Okay, bye.
Insurer: Sonnet
By: Karen Christensen
Wonderful experience with Sonnet always!
Wonderful experience with Sonnet always!
Insurer: Sonnet
By: Maham Abbasi
Excellent
So Far, So Good. Spot has helped me so much with my furry friend vet bills. They're reliable, on time reimbursements, depending on your plan they cover most check ups. I've had them for one year now and so far everything has worked out for me. I am going on for a renewal for my second year now. I do recommend Spot insurance for your furry best friend.
Insurer: Spot
By: Jessica E.