154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 12, 2024

Find another company, this one is terrible.

I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.

Insurer: Fetch

By: carla knapik

September 12, 2024

Find another company, this one is terrible.

I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.

Insurer: Fetch

By: carla knapik

September 12, 2024

Find another company, this one is terrible.

I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.

Insurer: Fetch

By: carla knapik

September 12, 2024

Find another company, this one is terrible.

I just cancelled my 2 policies, takes a month or more to be reimbursed even when it's on the wellness plan which has a predetermined payout amount. The customer service people are sweet and great but the claims take forever and you have to keep calling. Save yourself the trouble and pick another company.

Insurer: Fetch

By: carla knapik

September 12, 2024

The agent I spoke to was courteous and…

The agent I spoke to was courteous and was very well equipped to answer all my questions.

Insurer: Embrace

By: Estelle

September 12, 2024

They are misleading

They are misleading Takes a week to get email response Long hold times when you call

Insurer: Embrace

By: Michael

Verified September 12, 2024

Quick and easy claims process

Quick and easy claims process

Insurer: ASPCA

By: Jennifer Gay

September 12, 2024

SCAMMERS

SCAMMERS! Stay away!!! Check the other reviews !!!

Insurer: Pets Best

By: Victor C

Verified September 12, 2024

Claim process nice and easy!

Claim process nice and easy!

Insurer: Embrace

By: Michelle Fobert

September 12, 2024

Poor frustrating service

We adopted a 5+ yr. puppy mill dog and applied for ins. All records were sent and approved. When submitting claims we got the run around asking for more and more info which our vet sent 3 times and still no response. I called and was on hold for 1 1/2 hrs.! We went with Embrace after a recommendation from our vet (we have had Nationwide for years for other pets and NO PROBLEMS with them). Have we made a mistake? I hope we get better service and the coverage is good.

Insurer: Embrace

By: Jill Ferson

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