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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far we have been extremely happy…
So far we have been extremely happy with Embrace. This year it was almost $2,000 to renew our policy with a $300 deductible. I submitted a claim for my dog for a very bad hot spot that wasn’t healing. They wouldn’t cover a medication the vet prescribed saying it wasn’t FDA approved.. $44 they charged me for a well benefit which it was for a hot spot.. Not sure why our veterinary staff prescribed a medication not FDA approved but will find out.. The mouse in question is CeraSoothe CHX+KET., Embrace wouldn’t cover this, said it is well care when it wasn’t.. Bad hot spot.. they wouldn’t cover it at all.. So now I guess I have to ask my veterinarian from now on if something is FDA approved to be covered.. kinda ridiculous I spoke to two representatives to figure this out.. mostly we are satisfied with Embrace, honestly this is the first thing we’ve come across that wasn’t covered.
Insurer: Embrace
By: Lisa Krikorian
Insurance price is good
Insurance price is good. When I need to ask a question it’s answered promptly
Insurer: Sonnet
By: Ryan Mckay
Fetch : affordable and easy to work with
Fetch is not only affordable pet insurance but they are very easy to work with. We have had the misfortune of an incident with one of our dogs. The payent process was easy and fast
Insurer: Fetch Canada
By: Tracey Williams
Great service
I have had Embrace Pet Insurance for my dog for 4 years. I have NEVER had a problem with them. My claims are handled in a timely manner. When I called about something, they were super friendly and very helpful. I definitely have told friends about them, and would recommend them to anyone.
Insurer: Embrace
By: Carolyn Gaughan
Amazing customer service and very fast…
Amazing customer service and very fast reimbursement! My Tanner had another knee surgery on January 11, 2024 and the bill was over $4,000, my claim was processed right away and the money was in my account in just 3 or 4 days!
Insurer: Embrace
By: Aleida Capo
ER on New Years Eve
I had to take my cat to the ER on New years eve morning for treatment of pancreatitis. We had a follow up the next week with our regular vet. Submitting the invoices for review and claims was super easy and funds were deposited directly into my account promptly. Super happy with embraces service.
Insurer: Embrace
By: S Cory
Not great
Overall I have been pretty unimpressed with this insurance company. The exclusions in my contract were not made very clear (I understand why there are exclusions, thats not the issue) until I submitted my first claim. It takes roughly 25-30 business days to receive payment IF it gets approved, and when I had an emergency and called the company to ask what we could do, they basically told me they couldn't do anything for a minimum of 10 business days and nothing was guaranteed (which obviously wouldn't work in the event of an emergency). Overall, I don't feel confident or supported by this insurance company and wish I hadn't switched from my last company.
Insurer: Pets Plus Us
By: Katherine
Making claims is easy
It is easy to upload documents when making a claim. Then you are just a few days away from your claim reimbursement!
Insurer: Embrace
By: Miley
Easy to understand
Easy to understand, easy to submit claims and responses are timely!
Insurer: Embrace
By: Johnetta Ryan
You Can't Go Wrong with Healthy Paws
Our beloved Golden Retriever Katie Rose has had a number of medical issues over the years - especially in the last year as she struggled with tremors, seizures, and collapsing on stairs. We have engaged a rather large team of Vet specialists and, with their help, we have finally found some answers. During this challenging time, we really appreciated Healthy Paws responsiveness to our claims. They have been and continue to be a great partner in her health care. We would be experiencing significantly more stress if we didn’t have Healthy Paws there to helps through this financially.
Insurer: Healthy Paws
By: Jeffrey