224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Lots of documentation but worth it in the end.
There is a lot of required and/or specialized documentation. I guess I get that, but I was asked a couple of times for things that I had already sent itn. One thing I didn't like was that they wanted me to submit all the records our dog ever had, going back to his birth. Once I got all that straightened out, things went very smoothly. My first claim all went to deductible, and the second went mostly to deductible. After that, they paid quickly and seemlessly. My next review will probably be higher since the initial documentation is complete.
Insurer: Fetch
By: Russ
Great communication and quick response
Great communication and quick response. Our Doodle puppy had to be taken to the emergency vet when she swallowed a sock. The vet was cooperative as well and sent the itemized bill to me and I forwarded it to Embrace. Reimbursement was timely and I wasn't given a hard time.
Insurer: Embrace
By: Customer
Quick refund of insurance claim
Quick refund of insurance claim. Easy process for submitting claims.
Insurer: Fetch Canada
By: Roseanne Locke
Quick payment after submitting invoice.
Quick payment after submitting invoice. Covers what they say they will cover. Great to deal with.
Insurer: Fetch Canada
By: Terry Owen
Embrace is an awesome pet insurance…
Embrace is an awesome pet insurance company. Every claim I submitted was taken care of right away. We feel very blessed to have them behind our pets care. Customer Service is excellent!! All of the Customer Service reps have been very kind, professional, and answered every question right away.
Insurer: Embrace
By: Rick Vance
Considering insuring your pet? Try Fetch
Fetch is a comprehensive emergency insurance that recently added wellness as an option to policies [ I added it at renewal]. Grateful to have Fetch on our side. After a year, my dog required emergency surgery and Fetch covered their percentage promised in my policy. Very grateful my dog was insured. Emergencies are unexpected!!
Insurer: Fetch
By: Sheila McCarty
Emmett
Great pet insurance, not only for ease of having pet protection, pet surgery, and knowing pet will recover at home and also ease on us financially as we are retired and not worry about costs
Insurer: Trupanion
By: Richard
Easy to input claims
Easy to input claims. Most of my cats claims were approved. Lost one star for the amount of increase after a claim.
Insurer: Fetch Canada
By: Rachel Sciore
Very happy with prompt claim response
We are very satisfied with Figo’s Incredibly prompt response regarding the claim submitted (within 2 hours) yesterday. Figo provides confidence and trust knowing that our 2 dogs are covered for their medical needs.
Insurer: Figo
By: Joanne Switzer
First-Time Pet Insurance, Now Fetch Forever!
Two years ago, we adopted the sweetest kitty who immediately became an essential member of our family. We’d never had pet insurance before but, on a friend’s enthusiastic endorsement of Fetch, figured it might be a good idea. It was the best idea: our young cat turned out to have major unforeseen & rare respiratory issues. Every vet appointment we go to, knowing we have Fetch on our side has been an enormous relief. We don’t dread when they give us an estimate; we don’t have to choose between getting our sweet girl the vet care she needs or keeping a roof over our heads. Fetch’s claims submission is straight-forward & simple - so simple, the first few times we used it I was anxious at how little we had to do, but the seamless experience quickly put me at ease. Just get the medical notes & invoice from your vet, & Fetch processes the coverage within the week. Fetch’s quick, thorough responsiveness has been a literal lifesaver for our cat, & a financial lifesaver for her humans. We’d never had pet insurance before Fetch. Now we’d never again have a pet without Fetch on our family’s team.
Insurer: Fetch
By: Yuki