217,169+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,169 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,797 reviews

4.9
Healthy Paws

11,093 reviews

4.9
Fetch

5,422 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,958 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 17, 2023

Best choice for pet Insurance.

I have been with Fetch Pet Insurance since 2020 and have nothing but great feedback to share. My 3 pets are under their policy. I have needed to use it twice within these three years, and Fetch made the process very smooth, approving my claims in less than 2 weeks in both situations. The App is straightforward to use. Their customer service is always available and professional. I am 100% satisfied and sure I made the best choice for my pet's insurance. I feel safe with Fetch Pet Insurance, knowing they got my back regarding vet bills to keep my furry angels safe. Forever their client.

Insurer: Fetch

By: Fernanda Stevens

July 17, 2023

You can always count on Sonnet customer…

You can always count on Sonnet customer service to deal with anything quickly! Customer service is 10+

Insurer: Sonnet

By: Suzy Almeida

Verified July 17, 2023

Haven’t used it yet

Haven’t used it yet

Insurer: Spot

By: Cherie Skiba

July 17, 2023

You're glad you can help me take care of my pet???

You're glad you can help me take care of my pet??? Really??? YOU SUCK!!! You are a typical insurance company that profits on the people who pay their premiums on time, but truly get nothing for their money!!! You pull on the heart strings of people who choose to take care of their pets over neglecting them. Your "under the microscope" crap for claims really sucks. You need to do the work, not the people paying for your insurance. You want office notes from the vet, you get them!!! Start taking care of the people who pay their premiums. Your reimbursement policies suck! Glad your profits are up! That's more important than anything!!! I'll be seeking new Pet Insurance with another company!!!!

Insurer: Fetch

By: Rick Doyle

July 17, 2023

Amazing customer service

Amazing customer service

Insurer: Sonnet

By: Marcel Martel

July 17, 2023

Better than human medical insurance

Met Life Pet has been great for us. It is far easier than our human insurance. Just take your pet to the vet and get a copy of the bill and the SOAP notes. Take a picture in the app and click submit. It usually takes 2 to 5 days for us and we get reimbursed directly into our checking account.

Insurer: MetLife

Veterinarian: Zoot vet Georgetown TX 78633

By: Woody

Useful
July 17, 2023

Timeliness of processing claims disappointing

Very pleased overall with the plan coverage I have. However, the processing of claims has been disappointing. They are very transparent that it may take up to 45 days for a claim to be processed. I appreciate that information, but the frustration comes from speaking with multiple customer service reps to provide info that never seems to be passed along to appropriate party. Even after vet's office calls and provides requested info it still does not help. I would have gladly given my experience a 5 as the claims were paid, but the processing was very disappointing. They will not allow you to speak with a Manager or Supervisor to express your concern or get further clarification.

Insurer: Pets Best

By: Sandra Fortner

July 17, 2023

Providing coverage when I needed it ,in…

Providing coverage when I needed it ,in a Prompt and convenient way.

Insurer: Fetch

By: David Furin

Verified July 17, 2023

Good experience contacting ManyPets

I called to get insurance for our second cat and the young lady I spoke with was very professional and explained everything quite thoroughly

Insurer: ManyPets

By: Steve F

Verified July 17, 2023

Claims experience

Our dog came down with pneumonia and required a 5 day hospital stay. The bill was significant to say the least. I had never had a claim before and was very certain that I would have difficulty with the process. I was wrong. The claims process was easy and payment was prompt and in agreement with the specifics of the insurance. We were very happy and also very relieved that part of this expense was covered and that our dog made a full recovery. Thank you embrace.

Insurer: Embrace

By: Michelle Brown

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