224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I'm glad that we have this service!
I'm glad that we have this service for our dog since it has been a huge help. My only complaint is that when I first got a message saying that the items needed to be itemized, I didn't know what they were referring to since everything appeared to be itemized. The second time I got that notice, I called and the agent that helped me told me that it was a generic message. But she was able to help me figure out what was missing.
Insurer: Pets Best
By: Matt Leikam
BUYER BEWARE
BUYER BEWARE! READ THE FINE PRINT! Healthy Paws will hide behind its policies to deny claims, no matter how unreasonable and despite letters from veterinarians to the contrary. But they are very happy to take your premium payments for many years. One short email from them requesting initial medical records as a gating item would have saved me thousands of dollars. Shameful.
Insurer: Healthy Paws
By: Caroline
Latest 1 comments
We're sorry you were not satisfied with your plan. We do our best to be transparent throughout our website, during the enrollment process, and in the plan documents available to each client in their online Healthy Paws account regarding the limited exclusions of our plan. Those exclusions are pre-existing conditions, preventative/routine care, and the office visit fee (veterinary exam fee). Anyone visiting our website can see this information under our "Frequently Asked Questions" and in the sample plan. As per the plan we do require medical records for all enrolled pets to process claims, including a copy of the required enrollment examination. In situations where there is not a ton of medical history available, at minimum we require the notes from the enrollment exam as outlined in your plan documents to process claims. Based upon the medical records for your pet, we could not provide coverage for the claims in question due to it falling into one of the limited plan exclusions.
Aucun service
ESSAYONS DE CONTACTER PAR TELEPHOINE DEPUIS 3 JOURS SANS RESULTATS. MISES EN ATTENTE INDEFINIMENT. NOUVEAU CLIENT AYANT REMPLI TOUTES LES CRITERES. C'ESTEXISTAIT PAS. QUI FAIRE???
Insurer: Pet Assure
By: Pierre
Fast to respond and to process our…
Fast to respond and to process our claim. Gave us emails all along the way. So far so good.
Insurer: Spot
By: John Shaffer
MetLife sucks bucks! Avoid!
MetLife for pets is bogus! Ponzi scheme to take money and deny claims based on invalid reasons! They will side with misinformation and call claims denied in the face of incontrovertible evidence. They love "precondition" when the evidence is otherwise. Don't fall for we protect your fur babies! MetLife needs to be held accountable for not honoring their policies! What a joke! Avoid Avoid and file complaints with the Attorney General! Paid out more money for no protection based on a typo! MetLife for Pets is fraudulent as the comments from countless others prove.
Insurer: MetLife
By: Leza
Helpful with reimbursement of claim and…
Helpful with reimbursement of claim and remitted within 48hours
Insurer: Spot
By: Chris Forrest
15 day wait period- still waiting 1 month later
15 day wait period that has turned into a full month and still counting for reimbursement. The invoices submitted are not broke down enough so they needed to get broke down more and unfortunately for vet staff such as myself if you get any sort of discount that is an issue as well. Best for vet staff to use a different company that supports staff
Insurer: Fetch Canada
By: Alicia
Susan was kind and knowledgeable
Susan was kind and knowledgeable, helping me to get things done quickly and efficiently. Thank You!
Insurer: Nationwide
By: John David Farmer
Super friendly and knowledgeable agent
Super friendly and knowledgeable agent, who answered all my questions in detail. Plus, she loves cats!
Insurer: Prudent Pet
By: Lin Sierra
Figo closes claims within 24 hours to avoid payouts.
I have been incredibly disappointed in Figo. The company goes out of its way to obstruct the claims process, via prematurely closing claims within 24 hours of requesting documentation, requesting documentation from veterinarians unrelated to the claim (even a veterinary office that had never seen my pet before), and using middle men in customer service to prevent direct communication with claims adjusters, and claiming pre-existing conditions if nothing else works. I feel that Figo does not care about the satisfaction of its customers or the health of their pets. I have cancelled auto-renewal of my policy, and have told other people to stay away from Figo. PS - In response to the reply from Figo, I have already called the claims department 4 times regarding these issues with no resolution
Insurer: Figo
By: Elizabeth Patterson