221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot is professional and prompt when…
Spot is professional and prompt when dealing with claims. They are very polite and helpful when answering questions on the phone. Would definitely recommend them.
Insurer: Spot
By: Freddie
GET A DIFFERENT PET INSURANCE
There are pet insurances out there that will actually be beneficial… this one isn’t it. To start off at the smallest complaint, you are never reimbursed in time. It consistently takes a couple months for me to hear back. Second, their math just isn’t mathing. I spent $600 at an emergency vet hospital and only got $293 back. Somehow the insurances math is to take a deductible AND copay for each individual treatment even tho it was at one vet apt. Let me explain better. My dog was attacked so he had to get wound one flushed, wound two flushed, wound three flushed, all three wounds looked at, two different medications, a shot and an examine. Instead of doing one copay for the visit the insurance charged me 10 co-pays and 10 deductibles. One copay and deductible per thing the vet did at the hospital. Thirdly, my dog received a laceration to the face because he accidentally cut his snout on a corner. Then he got attacked (above) which resulted in a laceration. Now his insurance won’t cover any other cuts/lacerations for 18 more months. Fourth, i rescued a second dog and immediately got him insurance as well. 48 hours later i was told that his insurance was active and i could start using it. Great. So we go to the vet for an all over exam and find out that he has a rare form of kidney disease in the very early stages. I did this 10 days after i was told his insurance was good to be used. Well the insurance company won’t cover anything to do with his kidney ever because it was diagnosed before 14 days after his insurance was activated. Fifth, three months into my second dogs insurance he got a slight tear to his acl. Pet insurance won’t cover any of it either because it happened before the 6th month mark. Plz get a different dog insurance.
Insurer: Pets Best
By: Rachel
Would not recommend this company to…
Would not recommend this company to anyone, their explanation for not covering my dogs tplo surgery was that since she had the same surgery 2 years prior, that they considered it bilateral and will not cover it. So it's like they are saying if there's a chance of a disease or ailments then they can get out of the coverage. We all hope nothing happens to us or our pets, but we can't predict what can happen with our health but they seem to think if there is a chance they'll weasel their way out of paying your claim.
Insurer: Spot
By: Robert Smith
Quick reliable answers and no hassle
Quick reliable answers and no hassle, gotta love it.
Insurer: Spot
By: TEDDY BROWN
Communication Experience
So, far, communication with Spot concerning issues I might have or requests for pay outs have been great. Keep it up
Insurer: Spot
By: Mike Proctor
No issues when submitting claims
No issues when submitting claims
Insurer: Spot
By: Lisa Rawley
Easy to work with
Reasonable prices. Fast and easy claim processing.
Insurer: Spot
By: WNC Firefly
Need to change my policy to a different…
Need to change my policy to a different vehicle but was having an issue with the Vin. They took over on a live chat. 5 minutes it was all done. I also saved $67 a month.
Insurer: Sonnet
By: Jordan McWilliams
I recently got in touch with Sally for…
I recently got in touch with Sally for information about my dogs policy. In my opinion she went over and beyond in helping me. We were able to get all the information needed in a very timely matter. I only ever had to make 1 claim and it was easy to do. The company is very easy to work with. Very good customer service.
Insurer: Fetch
By: Debra Watson
Very good insurance I’m so happy and my dog too
Very good insurance, I’m so happy and my dog too
Insurer: Spot
By: Nadia Gabriel