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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processing clam faster as promised
Processing clam faster as promised
Insurer: Spot
By: Fely Landingin
Fantastic and immediate coverage
Fantastic and immediate coverage
Insurer: ASPCA
By: customer
So Disappointed in this company. We thought they were great.
So Disappointed in this company. We had the insurance for both our dogs for at least 6 years. We were very happy with the coverage and I recommended the company to all of our friends as a great option to manage the cost of pets. They are sadly not the company I thought. We had a credit card issue which necessitated a change in credit card number to make a long story short, the autopay failed fell through the cracks for December and January. While they had our mailing address, and my phone number, they chose to quietly send a notification only to a very old email address (we've had coverage a long time), and then quickly cancel my policy. When I called to correct the issue ($50 overdue for a month) and reinstate my account, which we've paid religiously every month prior to this issue for 6+ years, they claim they can neither reinstate, or give me a new policy with the same rate. Probably surprising to nobody the new rate has more than DOUBLED. I will not be renewing with this company because this behavior is so greedy/scammy and a really crappy way to treat loyal customers.
Insurer: Healthy Paws
By: Melanie
The app advertises an average…
The app advertises an average turnaround time of 3-5 days, but that was not my experience. Also, I kept getting emails and notifications that my claims were missing info or needed action even though I had already submitted everything requested. I called each time to confirm that nothing was needed from me, but kept getting the emails and notifications that said otherwise.
Insurer: Spot
By: Kristen Berger
Very simple process
Very simple process, reimbursement happened fast!
Insurer: Spot
By: Kristine Beck
I received my payments in a timely…
I received my payments in a timely fashion. The website is easy to use.
Insurer: ASPCA
By: Carol Alliger
The monthly fee is a little high.
The monthly fee is a little high.
Insurer: ASPCA
By: Iris
Best Pet insurance for the money
We reviewed several pet ins companies before choosing Spot. They gave us great coverage for both emergencies and office visits . The claim form is easy to fill out and submit. Reimbursement comes quickly and we have it direct deposited. I’ve not had to use customer support so I can’t comment on that but having had it for 2 dogs for over a year - we are thrilled with our choice.
Insurer: Spot
By: Captain