209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great service
Great service and quick. Recommend it. I had left nationwide pet insurance and came back for it.
Insurer: Nationwide
By: customer
Very quick & easy to set up online.
Very quick & easy to set up online.
Insurer: Nationwide
By: Debbie
Refuse Dental Claim
We insured our 8-year-old Shih Tzu, Bubble, with Trupanion for almost two years and had never made a claim. When Bubble needed dental surgery, Trupanion initially partially pre-approved the procedure, acknowledging that only one tooth was pre-existing and indicating the rest could be covered with proper documentation. After surgery, the vet confirmed that only one tooth was pre-existing and the other four extractions were new, medically necessary findings. Despite providing the paid invoice, proof of prior insurance cancellation, and veterinary confirmation, Trupanion reversed their position and denied the claim. What started as a partial approval turned into a total denial after the procedure was completed. For a first claim after nearly two years of coverage, this experience felt misleading and deeply disappointing. Will update if there are any changes to the situation but at the moment, I do not recommend trupanion for your pet, it has been a pain dealing with trupanion.
Insurer: Trupanion
By: Justin
My experience has been positive
My experience so far has been nothing but positive. Claim was approved and paid in a very timely manner. I have had emergencies before I got insurance and that can be a nightmare. I’m at ease knowing my fur babies can get the care they need whenever they are sick or injured
Insurer: Spot
By: Teresa
This is the WORST Pet insurance! They are SCAM!
This is the WORST Pet insurance, they will never let you cancel your policy! They do not let you manage your account. They do not let you type any words in the chat window. They are SCAM! They do not let you get the phone through if you dial "3" to "cancel"! You can ONLY make multiple choices to dial different combinations to speak to someone. Do NOT Buy it!
Insurer: Fetch
By: J S
Delaney was very helpful in updating my…
Delaney was very helpful in updating my cc info and answering some questions I had about submitting claims.
Insurer: Prudent Pet
By: Ladyjaol.com
Easy online experience
Easy online experience! It appears from all the competition that you fit a very good niche. You can't be all things to all people, however you have the product mix, that I like.
Insurer: Prudent Pet
By: cartergregggmail.com
Trupanion over uses the "pre-existing…
Trupanion over uses the "pre-existing condition" clause. They refused to cover any GI related issues for the rest of her life because we reported vomiting during our first vet visit after picking her up from the rescue. The vomiting was due to anxiety etc from being in a new home and no underlying "condition". Later in life she developed pancreatitis and this was not covered. Similar issue with my other dog who had a slight heart murmur when we first adopted. Any treatment for high blood pressure, heart failure, cardiologists etc was not covered. In addition the percentage of expenses they paid on covered issues shrunk dramatically over the 13 years we have been using them. Stay away. I will....
Insurer: Trupanion
By: hipshake
Everything was so easy to setup and…
Everything was so easy to setup and Stephanie was amazing Thanks Prudent Pet for changing my life and my Kittens lives too.
Insurer: Prudent Pet
By: Kievonda Kelly