209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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26% increase when updated my address (in the same city)
They increase the cost of premium whenever they want, but I still kept my insurance for over 3 years. I was very shocked today when I updated my address (in the same city) and the premium went up by 26%!!! I reached out to customer support thinking it might be a mistake but they confirmed it was the correct price since I was now in a different “pricing zone”. Of course they won’t share any details or further information to justify such an increase. Beware of the promises they make in their website, they can be very misleading.
Insurer: Trupanion Canada
By: Javier
Healthy Paws has always responded…
Healthy Paws has always responded promptly and is always fair. My boy just had surgery & I was reimbursed in a few days. I have had them for 10 years and so relieved that we have coverage.
Insurer: Healthy Paws
By: Sally Pappa
Melody is a great representative
The representative i worked with Melody at ext 6293 was very friendly and knowledgable and she made sure that she explained all options for adding my new rescue to my policy.
Insurer: Nationwide
By: Carolyn Gill
This company does what it says it will and it does it with very nice people helping you
The people I interacted with over the phone. Every one of them was helpful, courteous knowledgeable. I learned the ease of submitting a claim. Prompt return of my money. It was hard to figure out which animal insurance I should get there are so many and I saw good reviews of pumpkin, and my vet recommended them. I can see why I’m very happy with them.
Insurer: Pumpkin
By: customer
Clinton…
Clinton couldn’t have been nicer and helped to explain all the benefits
Insurer: Nationwide
By: Craig E McLaughlin
The trupanion people really care about your pets wellbeing.
Very friendly service when your dog and best companion is sick, it makes a world of difference, and a Very positive attitude helps!
Insurer: Trupanion
By: Edward P.
Came through for us
Came through for us! Easy claim experience.
Insurer: Spot
By: Mirela Carbone
Great to work with
Responsive, friendly, and easy to work with.
Insurer: Pets Best
By: Kimberly Morley
Karley was really great in helping me…
Karley was really great in helping me set up an insurance plan for my cat!
Insurer: Fetch
By: Nayera Ali
Very disappointed with Figo.
Very disappointed with Figo. I purchased insurance for my pets expecting reliable support, but instead I’ve faced constant refusals and shifting explanations. 1. First denial: I was told that “the first month isn’t covered,” even though this was never clearly communicated at the time of purchase. 2. Second denial: They claimed that because my cat is not spayed, any health issue is automatically considered a consequence of that. 3. After that: Every single claim has been dismissed as a “pre‑existing condition,” regardless of the situation. The most absurd case was when my cat jumped off the couch, twisted her leg, and her paw became swollen. A simple injury that needed attention. Pet Claude refused the claim, stating that she “has cancer and they won’t cover it.” My cat has never been diagnosed with cancer. This was just another excuse not to provide coverage. This company seems focused on avoiding payouts rather than helping pets and their owners. Constant denials, contradictory explanations, and a complete lack of accountability. I do not recommend Figo.
Insurer: Figo
By: Iryna Denysenko