225,030+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service. Timely reimbursement. You guys take care of business.
Insurer: ASPCA
By: Charles Redd
Quick and easy
Everything gets resolved quickly and coverage is great. We definitely are happy and relieved to have our dog insured with Spot!
Insurer: Spot
By: Whitney Spicher
Useful to have especially with a puppy!!
Fast refunds, no hassle.
Insurer: Spot
By: Jessica M
Signing up for Sonnet was easy
Signing up for Sonnet was great, the user experience in the app and customer service is amazing. My policy was the cheapest I found so that was awesome. I did not make any auto insurance claims so I can’t comment on that process.
Insurer: Sonnet
By: James Jurome
Good CS and claim turnaround. Premium increase notice and new claims system could be improved.
Am very, very happy with the quality of customer service and the quick turnaround on claims! However, here are a couple of things that could be improved: 1) My monthly premium went up 18% but I was not notified except for a general email about rates possibly going up depending on your state. Found out when I received a debit notice from my bank; and 2) The changes to the website for filing claims does not work as well as the old one. I could not get it to highlight so I could sign a claim and had to call for help.
Insurer: Figo
By: Kathy
Straightforward and worth the price
We love how easy and straightforward the process is. We have had only good experiences with SPOT and recommend them to our friends
Insurer: Spot
By: Elissa Bernstein
My claims are reviewed in a timely…
My claims are reviewed in a timely manner.
Insurer: ASPCA
By: Terri Santistevan
LEMONADE IS A LEMON
My dog has been insured my LEMONADE for over two years...suddenly they are not responding to various claims...pick another pet insurance company.
Insurer: Lemonade
By: Julio
Great Claim Response
I have a Bichon/Shitzu (8 yrs) and Havamalt (3 yrs) Both have environmental allergies. Both have been insured by Pets Best since they were puppies. I have found that if I provide the correct paperwork, they process claims quickly and with little fuss. If I need to call about something, their customer service folks are professional, polite and helpful. I would recommend Pets Best to anyone.
Insurer: Pets Best
By: Lois