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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing pet insurance
Amazing! Easy process of claims. Prompt notice of claim arrival and very quick process to receive funds. Easy to talk to staff, as well as professional. When issues/ questions arrive I receive responses quickly. I give embrace a 🌟🌟🌟🌟🌟!
Insurer: Embrace
By: Felicitas Mosser
Deposit denial
I got no answer as to why my direct deposit was denied. Still waiting for it. I have 500 some dollars coming back to me. Need an answer. Thank you
Insurer: Embrace
By: Samuel Romano
Embrace has been a literal lifesaver!
Embrace has been sooooo amazing for my Bella! The process is so quick and payment usually hits my account within 48 hrs from submission. Everyone I have spoken with has been absolutely wonderful, as well!
Insurer: Embrace
By: Jenny-May Olson
Insurance is always prompt with their…
Insurance is always prompt with their claims review and payment.
Insurer: Spot
By: Sheila Latiff
The process was super fast and easy
The process was super fast and easy; it only took me a couple minutes to load the vet bill and send it to claims. Outstanding!
Insurer: Embrace
By: Jamie Johnson
Great communication
Communicates well on what is happening with my claim.
Insurer: Spot
By: jennifer
Thank you for all of your help with our…
Thank you for all of your help with our Ruby. The turn around time for claims was fantastic. During this very hard time Spot Pet Insurance gave us peace of mind.
Insurer: Spot
By: Kimberly
New bee with pet insurance but now a loyal customer
This is my first time using Pet insurance. The forms were easy to fill out and only took a couple of days to get reimbursed. I will never be without pet insurance now. Veterinary visits are to expensive not to have it!
Insurer: Spot
By: Terri Wathen
Ease of claim submission and rapid…
Ease of claim submission and rapid processing of the claim with no issues
Insurer: Spot
By: Francis Kocum
I am extremely dissatisfied with this…
I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.
Insurer: Fetch
By: s M