154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

I am extremely dissatisfied with this…

I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.

Insurer: Fetch

By: s M

September 19, 2024

Easy process to file a claim

Easy process to file a claim

Insurer: Embrace

By: Shawn Malanowski

September 19, 2024

Excellent service - reasonable cost for older dogs

Claim paid quickly once all medical history received from vets and hospital . Monthly cost very reasonable for an older dog (11 yrs) / so glad I changed insurers to spot on . Will recommend all my dog loving friends.

Insurer: Spot

By: Susan

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