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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I have called many times
So far so good. You have one of the best customer service. Polite, respectful, answer all questions. Recently a claim was paid.
Insurer: Embrace
By: Sandra Martuscelli
Trupanion is the best
Trupanion is the best. Fast response and received cheque very fast. Having Trupanion is such a big help! Highly recommended!
Insurer: Trupanion Canada
By: Connie Leung
Submitting a claim is amazingly easy
Submitting a claim is amazingly easy. I did need a few consults with staff and they provided the answers. Thank you My Embrace!
Insurer: Embrace
By: Better World Books Critique
It took too long for a response and…
It took too long for a response and reimbursement.
Insurer: Embrace
By: William
Excellent insurance
Excellent insurance. Claims are easy to do and quickly processed. Customer service is always pleasant and extremely helpful. We love Embrace. Thanks for excellent service!
Insurer: Embrace
By: customer
This is the insurance company you want to use.
Stephanie was so awesome to work with setting up the policy for our new pup. The coverage looks great, the price point is right, and if you are like me and tired of not being able to reach an actual person when you have a question about something. This is the company to use. They are local (at least for me- I live in Chicago -) and staffed with real live people that want to help you. Something that’s hard to find in 2024.
Insurer: Prudent Pet
By: Anthony
Worst Pet Insurance Ever!
Pets Best is the worst insurance ever. They constantly deny legit claims. Their CS is terrible. They take for ever if there is a claim they have to pay. Do not EVER buy this insurance.
Insurer: Pets Best
By: JA
Easy to file claims and prompt review…
Easy to file claims and prompt review process. Paid directly account of your choice and paid promptly. No isses WTH the insurance and have accident and illness coverage.
Insurer: ASPCA
By: Mavs mom
Loss of my Creamer
I recently lost my Creamer Kitty, and it was not easy to let him go. I had to call and cancel his policy. The associate on the line was caring and understanding. He covered everything we needed and then expressed his condolences over the loss of my beloved Creamer.
Insurer: Embrace
By: Nancy