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Not worth it if your pet has pre-existing conditions
We enrolled for this insurance, however it was not worth the investment. One of our dogs, who is 11 years old, had a surgery to get her tail amputated due to a growth in her tail. Due to the cost of the biopsy ($750) we chose not to get the biopsy. When Embrace processed the claim for the surgery, they denied the claim arguing that the growth could be associated with a pre-existing lipoma on our dogs torso. Also, without a biopsy, there was no way of Embrace checking of the growth was related to prior health conditions. Also, of your pet is diagnosed with any condition within the first 5 months of your policy, it is immediately considered a pre-existing conditions. It's not worth the investment (our rate was just increased to $226/month for 2 dogs). We decided it's better to create a savings account using the monthly fees.
Insurer: Embrace
By: Anabela Behnke
Very clear concise service a breath of…
Very clear concise service a breath of fresh air.
Insurer: Embrace
By: Karlon Johnson
We love Figo!!!
We love Figo!!!! In the past we have used other pet insurance and Figo by far out performs with claim filing timeliness and reimbursement. Customer service is spectacular!!
Insurer: Figo
By: Melissa Wilcox
The staff are very courteous and caring…
The staff are very courteous and caring for both the pet and pet-owner. We appreciate their high level of care and level of knowledge.
Insurer: Embrace
By: DM
Fast service
Put in a claim and it was paid the next day
Insurer: Pumpkin
By: customer
I have a 1 year old Cavi and she…
I have a 1 year old Cavi and she injured her neck. The emergency vet did x-rays, MRI and other things and the bill was about $5000. Trupanion paid for 90% of the bill and paid the same day to the hospital so I didn't have to pay that and get reimbursed later. This is my first experience with pet insurance. I am signing up my other dog today!
Insurer: Trupanion
By: Julie Shannon
Very easy and smooth to follow…
Very easy and smooth to follow instructions. Thankful to have this insurance. Now it is time to wait for the next steps.
Insurer: Embrace
By: Ashley Antoine
Recommend!
This is the first time I’ve had pet insurance so I wasn’t sure what to expect. I liked the various options for different plans at Pets Best. I recently had to make a claim, and the process was very straightforward and easy to navigate. Very pleased that they paid almost all of the claim.
Insurer: Pets Best
By: Tracy M