216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim still not processed
I submitted 2 claims on 07/17. One was processed within a short time. The second claim was still NOT processed. I had followed up via email and received an email on 08/01 letting me know there is a delay in processing claims. Today is 08/10 and still has not heard a response.
Insurer: ASPCA
By: Frances Low
Sonnet's rates are very reasonable
Sonnet's rates are very reasonable. I was pleasantly surprised to see that they respond quickly to my inquiries via chat.
Insurer: Sonnet
By: Deon Thomas
Best Insurance Choice We Ever Made
When our dog Piper was diagnosed with a CCL injury earlier this year, we were told that corrective surgery might be necessary. When we expressed concern about the cost, we were also informed by Arboretum View Animal Hospital, which has been caring for Piper the last 10 years, that we should look into pet insurance from Trupanion. Turns out, she didn't need CCL surgery at that time, but early this month (July 2023) she was diagnosed with a soft tissue sarcoma on the underside of her left front paw. Trupanion has been with us through every stage of her treatment, from original biopsy to successful surgery very recently to remove the tumor. We are so glad that Arboretum View recommended Trupanion - their prompt payment, support and expressions of care and concern for Piper have made this a far less onerous experience than it could have been - and Piper says "Thanks!"
Easy decision to switch to sonnet!
Easy and simple online application. Great value. And website and app are easy to navigate.
Insurer: Sonnet
By: Joseph Broccolo
Look no further!
Did my homework and Spot is the best in value and most importantly professionalism! Online site is easy to understand. Great offers and customer support.
Insurer: Spot
By: Ali Garcia
Good value and staff is very pleasant
Good value and staff is very pleasant
Insurer: Spot
By: Connie K
Complete waste of money!!
Very disappointed. I have two very healthy fur kids -Thanks God! Never had any issues, but when the time comes to take them to the vet for a simple annual check-up and then file a claim, right there your problems with this insurance will start. They do not only will take lots of time to process the claim, but they will find any way to DENY IT! They are useless to say something! Only thing they are good for is to take your money. You certainly cannot count on this insurance company to get any reimbursement.! They made me regret to ever wanted to have insurance for my cats.
Insurer: Embrace
By: Jackie
Website has bugs
Website has bugs. Never has filing a claim on their website been a seamless process, there is always an issue. Whether it's getting blank screens when selecting 'next' to move on to the next page or halfway through it either kicks me out or kicks me back to the beginning. Super frustrating. ...Starting to wonder if it's a tactic to frustrate people to the point that they just give up!
Insurer: ASPCA
By: Chrystal Ashmore
I was able to get through to someone…
I was able to get through to someone who reassured me that my account will be fine and a payment will come out on another date. Which wouldnt affect me negatively.
Insurer: Sonnet
By: CJ Brooks
Outstanding coverage for a not so healthy puppy. our dog…
Over the past 3 plus years our dog Murph has not been a very healthy puppy! Fortunately, we had enrolled him with ASPCA Pet Health Insurance, and it was a Godsend. They have been outstanding in their coverage and have handled every claim perfectly! Murph has several allergies and is on prescription dog food, along with immunotherapy treatments that is very expensive, and with our 90% reimbursement (after deductible) makes it affordable. We don't know what we would have done without such an outstanding pet insurance company. Thank You so much ASPCA Pet Health Insurance!
Insurer: ASPCA
By: Edward A.