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Ease of Submitting a claim on line.
I submitted my first claim on-line today. Now, let us wait for result. Further review will follow after results. I still must submit two more related claims. The process to submit the first claim was very easy.
Insurer: Embrace
By: John Istle
Insurance coverage and claim processing
The Embrace Insurance Company has been amazing regarding coverage of our dog's visits and treatments. The process to file a claim could not be easier. The instructions to do so are very user friendly, very clear. Claim refunds (for lack of a better word) are very efficient and quick. It gives us great peace of mind knowing that Sofia's care is covered. It enables us to provide to her the best possible care to keep her healthy for what we hope will be a long, happy life!!! This review is applicable to visit/treatment dates beginning 05/08/24 through 09/23/24
Insurer: Embrace
By: Brenda LaBelle
It was so easy to submit a claim
It was so easy to submit a claim. I had the refund within 3 days of submitting. Super awesome.
Insurer: Embrace
By: Sherry E
Been almost a month since submitting a…
Been almost a month since submitting a very simple claim. Still have not received it nor do they have an idea why it's taking so long. I called to speak with a live rep 3 times. All 3 times took over 30min. Live representatives also can't tell you anything you don't see yourself on the app. They are otherwise useless and rude. NOTE: You cannot cancel your policy easily. Not through the app. Not through the site. And not through a representative. You have to write an email and hope someone gets back to you. I will be reporting to better business bureau.
Insurer: Pets Best
By: Petsbest is SLOW
Room for improvement
It is relatively easy to submit a claim, however it is difficult to submit more than 1 invoice. I needed to take my dog for a re-check the next day and there is no way to submit a second invoice for the same claim. Also, I was very disappointed that what seemed like a very clear diagnosis of poisoning, was initially denied by claims under my accidental policy. I had to quote policy definitions and submit additional doctor notes in order to have my claim paid. On the positive side, the reimbursement of funds was very quick once the claim was covered.
Insurer: Embrace
By: Jennifer Sleeper
Just bought this pet insurance…
Just bought this pet insurance recommended by Prescott Animal Hospital. However, this is a recurring incident from the ER so I have not filed a claim. But I have had pet insurance before (years ago when I worked for the insurance company who first started it) and loved it. Peace of mind is everything!
Insurer: ASPCA
By: Nina BourBeau
Reimbursement for Wellness Examination
I put in a claim for a wellness examination and inoculations for my dog, which was very easily done on the computer. Within 12 hours my claim was accepted and I was honestly reimbursed. It is such a pleasure to deal with such an honest and reliable company.
Insurer: Figo
By: Charles
Best Customer Service
Katherine was very friendly and very helpful with what I needed. I appreciate her patience with working with me to find the best policy for my dog.
Insurer: Fetch
By: Bea Maga
Best Customer Service
Katherine was very friendly and very helpful with what I needed. I appreciate her patience with working with me to find the best policy for my dog.
Insurer: Fetch
By: Bea Maga