208,919+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,919 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

2 reviews

5.0
Embrace

19,717 reviews

4.9
Healthy Paws

10,988 reviews

4.9
Fetch

5,238 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 17, 2026

They ended up reimbursing me what they…

They ended up reimbursing me what they were supposed to it just took a while

Insurer: Pets Best

By: Jennifer Vardas

Verified January 17, 2026

Always very friendly and helpful with…

Always very friendly and helpful with all my concerns.

Insurer: Prudent Pet

By: esaulinorochester.rr.com

Verified January 17, 2026

Easy and rapid reimbursement, great customer service

Easy and rapid reimbursement. I complete the claim while sitting in the veterinary parking lot. The only documentation I have needed to forward are the SOAP notes and invoice. No further documentation or explanation has been needed. Reimbursement usually received within a week.

Insurer: MetLife

By: Edward Bowden

Verified January 17, 2026

BIG PLUS that you insure older pets…

BIG PLUS that you insure older pets with pre-existing conditions...even though those conditions will not be covered, we can still better afford keeping routine annual checkups/vaccinations/dental cleanings/bloodwork/etc.

Insurer: Nationwide

By: JAZ

January 17, 2026

Unable to access account online

Unable to access account online. I have to call and get assistance to get into my account. This has been going on since October.

Insurer: Pets Best

By: Monica Taylor

Verified January 17, 2026

it was very easy to use

it was very easy to use. Just submitted my vet receipt and I ended up getting more than I thought I would.

Insurer: MetLife

By: customer

Verified January 17, 2026

Good experience

I have used my insurance very sporadically, my experience has been positive. It takes them 3-4 days to process the claim. Money is deposited directly to the account. Works like a charm.

Insurer: Spot

By: Ankit Dhawan

January 17, 2026

Claim Took Forever

The claim process took nearly a month, with weekly messages of how they were “working on it.” And then, the reimbursement was pennies compared to the original bill. It actually would’ve cost less to not pay $80/month for the insurance and just pay my vet bill outright.

Insurer: Pets Best

By: Nadia Duncan

January 17, 2026

More speedy claim processing

Pets Best has been pretty speedy in the past with claims, however recently the claims process is averaging 4-5 weeks or more. I am hoping for quicker processing of claims in the future.

Insurer: Pets Best

By: ktrooper

Verified January 17, 2026

Love trupanion !!!

Love trupanion !!!! Best insurance by far ! Pays super fast either directly to the doctor or to us ! And customer service is amazing !!!

Insurer: Trupanion

By: Edina Gallovits

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