224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful and smooth experience
We just signed up for this insurance, and we had our first Vet visit this week. The claim process was great! Did it all on the app, and within 2 days our check was on the way.
Insurer: Spot
By: Belinda Cain
With PetsBest Insurance, My Cat Gets the Care He Needs
I am not sure what I would have done without pet insurance. I'm afraid I would have had to make some difficult choices. By paying claims promptly, my cat, Ditto, gets the care he needs. Thanks!
Insurer: Pets Best
By: Teresa Otto
Easy to file a claim
Easy to file a claim, watch as it is being processed and fast response and reimbursement in checking acct.
Insurer: Spot
By: Tanya Beaven
PetsBest was phenomenal for our beloved…
PetsBest was phenomenal for our beloved dog Kiwi. Their customer service was efficient and friendly, live support gave us advice and peace of mind after hours, and their reimbursement process was simple and smooth. But most of all, having pet insurance meant anytime Kiwi got into mischief (8 plus times), or suffered life threatening emergencies (2), or needed a ligament repair in her old age, we didn’t have to hesitate. We could have those procedures, treatments, surgeries, and hospital stays for about 10% of the costs thanks to our 90% reimbursement elective. This enabled us to provide our pup Kiwi with the best medicinal care, and save her life when she was septic! We got a whole extra year with our elderly lady after that, and she got to enjoy one last cross country trip with us. We are thankful for PetsBest and I recommend them to all of my friends and family. As I have had two other pet insurance providers in the past, and they didn’t like to cover much and it was a stressful struggle. I didn’t have any of that stress with the team at Pets Best. Thank you from my family and Angel Kiwi for all your help over the years!
Insurer: Pets Best
By: Laura Hoffmann
Answered all our questions being able…
Answered all our questions being able to take care of our pets the way need help
Insurer: Pumpkin
By: Richard
Claims processed quickly
Claims processed quickly. Not the same discounts applied to actual charges as with other pet insurance companies I have used in the past which is the reason I stay. The only reason I gave four instead of five stars is because there is a part of the claim process that is not clear. The claim was closed because they didn’t have all the documents and I was not notified, but because I have the app I was able to follow it closely and knew what was missing and handled it very quickly.
Insurer: Figo
By: MARE MARE
This company is a sham of all pet…
This company is a sham of all pet insurance companies! They are NOT associated with ASPCA, as they would not represent them to begin with. We had never used a pet insurance company before and unfortunately, we will not again. These people look for any excuse not to pay you for your pet's care. My advice, keep looking, reviews are gold, and I will be re-posting on all available sites. The uploading of the paperwork with their website software was horrible, and the communication. After multiple calls, and emails, someone there actually put it in for me. But that didn't stop there! Almost 4 months after a $2k+ vet bill, and after being misled 5 times over the phone, they felt we were only eligible for $145 and mind you we were paying $140 a month alone and dropped one of our pets after 2 months of miscommunication with this "company". I think the ASPCA needs to be aware of who is using their name!
Insurer: ASPCA
By: MJ
Quick reimbursement
Quick reimbursement, covers a good amount of fee.
Insurer: Spot
By: Angie
Don't waste your money
I understand that insurance increases are based on many factors however 47% in a year for a policy holder that has only had yearly wellness claims is outrageous! Further while you boast a 100% coverage that amount covered is barely a factor of the real cost. I have canceled this policy and encourage existing policy holders and clients considering Pets Best to put your premium in a savings account for possible emergencies in your animals healthcare. You will be far better off.
Insurer: Pets Best
By: Dennis Chaffee
I have great experiences with Pumpkin
I have great experiences with Pumpkin. I would refer it for your pet!
Insurer: Pumpkin
By: Tammy