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Always very easy to submit!
Always very easy to submit!
Insurer: Embrace
By: Holly
pre-existing - not likely
I have this insurance for my puppy and older lab and 2 cats. I bought it because my puppy has GI issues. Now they are saying her issues are pre-existing. That's bull and won't cover her script food. She just turned 5 mo old yesterday. How can a puppy have pre-existing. No problem taking my money seriously looking into other insurance companies at this time to switch. Not happy at this time
Insurer: MetLife
By: Barb Savoy
Claim process
ASPCA was very due diligent on getting my claims in as fast as possible. After my deductible was met, I got paid very quickly with direct deposit. My dog had 5 claims in due to a dog attack on her. As this was a very upsetting experience. The insurance made things much easier.
Big rate increase
I originally left a 5 star review because of good customer service, ease of use and quick reimbursement. Going into my 3rd year with the insurance and one of my cats had surgery. Again , quick reimbursement and no issues . However , I just received a renewal notice with a $30 increase ( which is a 75% increase, crazy!!) and a canned answer on to why ( rate changed because of increase vet costs , location, age and will never increase because of pet’s claim history ). There is no way vet costs or being one year older should warrant such high increase! Even with changing deductible or reimbursement percentage , the insurance becomes worthless and way too expenses . I am very disappointed by the large rate increase after being a loyal customer with two cats for so long
Insurer: Spot
By: Stefania
Very responsive to inquiries.
Very responsive to inquiries.
Insurer: Spot
By: Ofelia Allison
You folks handled claims real fast
You folks handled claims real fast. It was easy.
Insurer: Spot
By: Darnell Lee-Basso
Very friendly and great customer service
Very friendly and great customer service
Insurer: Prudent Pet
By: Sherrie Lynn Lopez
Very Satisfied with EMBRACE PET INSURANCE
I've had Embrace for 5 years and when I've needed the insurance coverage they were fast to process my claim and deliver cash into my bank account. Customer Service is very professional and compassionate.
Insurer: Embrace
By: FJ
Very Understanding and Sympathetic
We had to euthanize our 13 year old Brittany so I had to call Embrace to cancel her insurance. Ash was very helpful and understanding as he walked me through this painful experience. Embrace has been great covering my Brittany's medications and frequent doctor visits in the last year. I plan on keeping my insurance on my other 2 dogs with them and if we decide to get another, we will without a doubt insurance it with Embrace.
Insurer: Embrace
By: John DeLeo
Great experience with Embrace
We have had Embrace for several of our pets and been impressed with the timeliness of their claims process.
Insurer: Embrace
By: Christine Nelson