220,866+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This company will call anything allergies. Beware. My doctors notes said nothing about allergies and only about skin lesions. They called everything pre existing from the visit ONE DAY before the two week waiting period ended. I have spent thousands to this company and even more in vet bills and never seen a dime back.
Insurer: Fetch Canada
By: R L
So happy I had pet insurance
So happy I had pet insurance! My dog ingested raisins and had a very expensive three day stay at the hospital. Spot covered my claim quickly!
Insurer: Spot
By: Madison Lawson
Beware of Embrace Pet Insurance
I have had Embrace Insurance about 10 years for my dog. I would never recommend this company to anyone. As someone who at one point who had 2 dogs on the policy that both went through quite a lot of heath issues, I got tired of the nitpick from Embrace on just about everything. Most was about denial because "it's not USDA approved treatment" but they will cover drugs that are not FDA approved for use in your pets. Customer Service gives you lip service and at times can be quite patronizing. Ask to speak with a claims adjuster they take a message to have someone call you back and hear nothing. The hold time is beyond 20 minutes to reach customer service. My favorite from customer service is "submit a claim and see if it's a covered service". Why this company even bothers to have customer service is beyond me. Also, what they will not tell you when you sign up is the amount of money per month you will pay with an older pet. My monthly premium for one dog went from $250.00 a month at age 10 to $355.00 a month at age 11. Paying claims within 10 to 15 business days results in waiting for a payment for as long as 21 days. Granted they paid most claims but at what expense to myself and my pet. With my next pet I will be using another company.
Insurer: Embrace
By: Anna Mae Dominguez
Embrace customer service staff are always helpful
I love being enrolled with Embrace because, unlike some other pet insurance companies, they actually cover some of my claims. The pricing model and policies on reimbursement are easy to understand and transparent, and their customer service staff are always helpful and warm.
Insurer: Embrace
By: Jess B
Terrible customer service
Terrible customer service. Would not recommend
Insurer: Sonnet
By: Kassydi Aarts
Personal service is fantastic
Personal service is fantastic! I called about how to file claims for this year and they were very helpful on how and what to do.
Insurer: Embrace
By: Lois Moseley
I submitted a veterinary visit and…
I submitted a veterinary visit and haven’t received any confirmation that it was received and taken care of
Insurer: Figo
By: Mary
Embrace Pet Insurance
I've had Embrace Pet Insurance for 6 months now and are extremely satisfied with the coverage. Easy to take a photograph of billing and sent to Embrace. Within 3 to 4 days coverage has been directly posted to my checking account. Extremely satisfied with service.
Insurer: Embrace
By: Deby Barnett
Spot pet insurance is very efficient
Spot pet insurance is very efficient, they address claims or questions regarding coverage in a timely manner
Insurer: Spot
By: Bill
Life Saving Investment
Thank you for the prompt, caring service. Spot Insurance truly saved my cats' lives. I don't know what I would have done if I didn't have the security of Spot to help me during this terrible emergency.
Insurer: Spot
By: Ariana Q