154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 27, 2024

The company make it easy to file a…

The company make it easy to file a claim. Also the claim is process in a timely manner.

Insurer: Spot

By: Dorothy Miller

September 27, 2024

The death of my dog.

She was warm compassionate and totally understanding of the loss of my dog.

Insurer: Embrace

By: Bronxgirl Eclectic

September 27, 2024

PetsBest is very simple and straight…

PetsBest is very simple and straight forward! I have had no issues using PetsBest. They are fast and reliable! :)

Insurer: Pets Best

By: tiffany vogler

September 27, 2024

Is kennel cough really a preexisting condition

Up until this point Embrace has been great. My dog got kennel cough from daycare and the claim was denied because back in December, before we adopted her and before the policy took effect, she was diagnosed with an upper respiratory infection. They are claiming the Kennel Cough is a preexisting condition because it “could have been kennel cough” back in December. It’s maddening that I’m even in this boat given that … wait for it … KENNEL COUGH IS NOT A PREEXISTING CONDITION!!!! UPDATE: Sometimes it’s better to not reply to your patrons. Citing the policy and getting defensive is not a good look. Instead perhaps look at options you can provide your customers to potentially avoid situations like mine. Just a thought!

Insurer: Embrace

By: CJ Garcia

Verified September 27, 2024

Horrible shoppping experience when…

Horrible shoppping experience when hidden processing fee (not disclosed upfront) at checkout add a significant increase to the premium

Insurer: Prudent Pet

By: Minh Vang

September 27, 2024

Fast easy to use site

Fast easy to use site. Company is very responsive.

Insurer: Embrace

By: Simone G

September 27, 2024

They closed my claim the first time…

They closed my claim the first time saying they didn't receive all of the documents without reaching back out to me. Then reopened it after I questioned it but didn't pay all of it. Will be shopping for new insurance.

Insurer: Pets Best

By: Allison Graceffo

September 27, 2024

They responded fast....good choice for…

They responded fast....good choice for pet insurance...

Insurer: Embrace

By: Adeline Raganas

Verified September 27, 2024

Great Coverage & Quick Reimbursement

My dog had a large growth on his hind leg that was removed and analyzed to determine if it was benign or not. It was easy to start a new claim on the app and submit the itemized paid invoice for the procedure after it was done. The determination for what would be covered only took 5 business days. The reimbursement was direct deposited into my bank account only 7 business days after the claim submission. Spot worked very quickly for me and fairly covered everything that should have been covered. No run around, hassles or hang ups were presented to me for this claim. I’m very happy with Spots coverage and speed to reimbursement. Also, the growth on my dog’s leg was diagnosed benign, so that was great news. Thank you Spot!

Insurer: Spot

By: Thomas M.

September 27, 2024

Chat with Samantha

Samantha was very helpful as well as personally engaging. She seemed genuinely concerned for our pet and our situation.

Insurer: Fetch

By: Erich R.

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