215,886+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

215,886 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,758 reviews

4.9
Healthy Paws

11,035 reviews

4.9
Fetch

5,343 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,901 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified February 10, 2026

Thoughtful explanation

Thoughtful explanation

Insurer: Nationwide

By: Debra Riley-Williams

Verified February 10, 2026

Thankful for Healthy Paws....

It was a little tough to pay up front but Healthy Paws reimbursed exactly what they said they would. It made an extremely scary and stressful time just a little but easier to bear knowing we had coverage for her. Thank you Healthy Paws!

Insurer: Healthy Paws

By: JODI Jackson

Verified February 10, 2026

The cordiality and the detail…

The cordiality and the detail explanation about the plan and how it works

Insurer: Nationwide

By: Ismael Olivares

February 10, 2026

Easy and Comrehensive

Just signed up my 2 rescue dogs, and Fabrice Le-Morzellec was fantastic in explaining every part of the policy and getting us signed up. Thank you!

Insurer: Fetch

By: Christine M

Verified February 10, 2026

Filing claim at ease.

Filing claim at ease.

Insurer: Spot

By: Eve Bingham

February 10, 2026

Disappointing Service for a Long-Term Client

I’ve been a Sonnet client since 2023, and this recent experience has been beyond frustrating. I’ve spent over an hour and a half on hold trying to get help setting up a new renter’s policy for an upcoming move. While waiting, I contacted the web chat — only to be told they couldn’t assist me there and that I needed to call. I then emailed their official help address and was told they couldn’t assist via email and that I should use the web chat instead — the same chat that had just refused to help me. So what exactly is the purpose of their chat support or their help email if neither can assist with basic policy inquiries? When I finally reached someone by phone, I was repeatedly told to use the “moving tool,” despite explaining multiple times that I was trying to purchase a completely new policy, not transfer my existing one. We attempted several times to create the new policy, but the system kept returning error messages. The final resolution I was given? “Go buy insurance with someone else.” After being a client since 2023, this is how they handle retention and customer support. Extremely disappointing service and a complete breakdown across all support channels.

Insurer: Sonnet

By: Rim Yassine

Verified February 10, 2026

Very satisfied!

I have used Nationwide Insurance for my other pets for a few years. In fact, I just had an experience in which my elderly pet became ill and in the end, we needed to euthanize her. Very sad. But Nationwide made the claim process extremely easy and very efficient. I have now signed up another new pet and they provide excellent service!

Insurer: Nationwide

By: Patricia

Verified February 09, 2026

Easy to use

Easy to use, love that they pay the vet first, and got the reimbursement for my refills worked out. Quick return. Thank you!

Insurer: Trupanion

By: Shari

Verified February 09, 2026

Easy Filing of Claims With Phone App

Easy to navigate website for filing of claims; agent on phone was extremely helpful in answering questions to assist with initial claim; I wish instant chat messaging was available

Insurer: MetLife

By: customer

Verified February 09, 2026

Everything was easy up front

Everything was easy up front

Insurer: MetLife

By: Walter Relyea

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