215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First claim took almost two months to…
First claim took almost two months to get reimbursed.
Insurer: MetLife
By: customer
on line app is very easy to navigate
on line app is very easy to navigate. Useful tips of information. Claim processing and reimbursements are very easy and fast.
Insurer: MetLife
By: Mary
Filing a claim is the easy part….
Getting a timely response is a whole other matter. Claims are taking longer and longer to process. When status inquiries are made, canned and lame “we’re sorry for the delay” replies are automatically issued — with no projection of how much longer it will take to receive a reply/decision. I’m shopping around for another carrier. I’ve had it with pet’s best. They’re just another sad business doing its very best to be barely mediocre.
Insurer: Pets Best
By: vnc
Maria
Very pleased. Received reimbursement as expected.
Insurer: Pets Best
By: Maria
Amanda - very knowledgeable, thorough and kind
Amanda has a very kind voice. I had many questions and I very much appreciate how knowledgeable she is and how she explained things very thoroughly.
Insurer: Fetch
By: K Aren
Karley was wonderful
Karley was wonderful! So helpful and asked lots of questions about our pup just to keep the conversation going. Really impressed with her and with fetch, i wish we had started with fetch instead of trupanion with our other dogs!
Insurer: Fetch Canada
By: Adia Sherwin
Super-fast claim reimbursement
Super-fast claim reimbursement. Easy to follow explanation of benefits (EOB).
Insurer: Spot
By: Michael
Your associate I spoke with was…
Your associate I spoke with was wonderful, once I got to her, a live human! What I don't like is how difficult your app is to use, and how your phone tree definitely dissuades users from trying to get through to a live person. NOT a good experience!
Insurer: MetLife
By: Kristen Armstrong