224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No Sense of customer loyalty
They will decided randomly if they want your business or not. Notified me they would not renew me. For that I can't recommend them. I was a customer since they arrived on the scene several years ago. They slowly got worse and worse. Find a local broker!
Insurer: Sonnet
By: Justin Willms
Excellent customer service
Rep was very helpful and patient. Excellent customer service!
Insurer: Spot
By: Madeline R
I submitted my first claim for our new…
I submitted my first claim for our new puppy in less than 2 minutes, and just a couple days later it had been reviewed, approved, and a check process! Amazing ease of use and response time!
Insurer: Spot
By: Ken Hughes
Warm and great customer support system
Warm and great customer support system. I highly recommend anytime.
Insurer: Sonnet
By: cookwithobianuju
Easy to join and even easier to submit…
Easy to join and even easier to submit a claim!
Insurer: Spot
By: Justin Woodcox
Sonnet is the greatest customer service…
Sonnet is the greatest customer service companies out there! They are fast and easy to work with to get my problem fixed fast! (My problem is I can't stop sending large amounts of money to my girlfriend) So I was going to be late with my payment.
Insurer: Sonnet
By: Daniel Shane
My Agnes!
You guys are fast, accurate and always friendly!
Insurer: Spot
By: Courtney Gerald Elkins
JUST CAN NOT SEE ANYONE GIVING THIS HORROR COMPANY A GOOD REVIEW
my claims take up to 10 weeks....need 8 phone calls......7 emails..... i re mail the invoices over and over.... and still do not get paid in any reasonable time.... if they find any problem you will need esp to figure it out.....no one knows anything.... my last claim took three months as they never told me they were missing a bit of info on the invoice the claim before that....they lost the original invoice 3x so i use an email with receipt and still they need 15 days to just read it... i can not leave as my dog has a pre condition.....i am stuck in this hell for the next 15 years... warn everyone.... choose another company.....
Insurer: MetLife
By: john
Always listening
Always listening. Quick with refunds
Insurer: Embrace
By: Linda Carlino
We had a serious medical issue with our…
We had a serious medical issue with our dog. The cost was high. Once I submitted my claims, Spot responded quickly and settled the claim within a week. Awesome service!
Insurer: Spot
By: Mary Cox