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Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Hope to be a long-term customer
Im glad that i found coverage for my dog, so i don't have to worry about when she goes for her well check ups, or vaccines.
Insurer: ASPCA
By: customer
I have had Embrace Insurance for about…
I have had Embrace Insurance for about 6 years on 2 of my rottweilers. I have catastrophic insurance & dental only with a 1000.00 deductible, reduced to 750.00 w 2 pets. I recently had my 10 yr old female develop a vaginal discharge & acting lethargic. Took her in for an ultrasound & they found a large mass attached to her uterus which required surgery. Luckily they got it all & it was benign. Embrace without any problems paid 90% of her bills minus the deductible within about a week. After never needing them for almost 6 yrs I had to question how much push back I would get & honestly it went very smooth. Submitted all my bills online & they followed through. It was quite a large bill as surgery & 2 ultra sounds with a lung x-ray does add up. The only part they didn't pay for was her medication at the onset as I don't have medication coverage. Although they did pay for the oral meds during her surgery & her nights stay at the hospital for observation which I feel is important as bringing a dog home 5 hrs., after a major surgery to me is not wise. The only thing I wish is they didn't limit you to 10,000.00 a yr per pet by the policy you choose, 10,000.00 seems like a lot until you experience something like this. With the price of vet costs I think the limits should be higher depending on certain circumstances. Other than that I highly appreciate their promptness & concern for the pets.
Insurer: Embrace
By: Terra S
Great so far
So far it was easy to apply. But the one thing I noticed when one summits a clam they don't have the option of medication or wellness check but they do in the form to sent email so it's good enough for me. User friendly
Insurer: ASPCA
By: Edith Beato
Brady Ins.
We just signed up. We did have a very good experience signing up. Everyone helpful and caring.
Insurer: ASPCA
By: Josette Brink
Friendly efficient fast pleasant…
Friendly efficient fast pleasant customer service
Insurer: ManyPets
By: customer
Horrible turn around time
When we signed up for the insurance everything said it was a fast turn around on being reimbursed. Our first claim took a very long time to process. This most recent claim took almost 4 weeks. Causing my bills to be late. I purchased insurance so that I would be covered and not have to save up or go without things not to have to wait a month for reimbursement and have late bills.
Insurer: Pets Best
By: Tara Kraatz
We had issue with user name and password. Wait time short customer service great
Customer service short and very helpful. Wait time within reason
Insurer: Embrace
By: Charles Lopez
Best decision ever
Throughout my adult life I have been owned by 4 dogs. The first 3 dogs all went through cancer treatments and I had no insurance. When I got Max as a puppy, I decided to get Healthy Paws pet insurance for him. Ten years later and I know this was one of the best decisions I have ever made. Max has undergone 4 surgeries, 2 difficult mass removals and 2 ruptured CCL replacements. i opted for a 500.00 deductible with an 80% reimbursement rate. Healthy Paws settled all 4 claims very quickly and without any issues. Their website is easily navigated and the claim submission process is very simple. I am so thankful I chose Healthy Paws. If you love your pets and are willing to go to any lengths to keep them healthy. Pet insurance is a must.
Insurer: Healthy Paws
By: Sylvia Boehmer
I just want to express my gratitude to…
I just want to express my gratitude to Megan who went above and beyond in responding to my questions and following up with my concerns. You hear kindness and patience in her voice and in how she spoke with me. She was also very knowledgeable and assisted me on appropriate next steps. You’re a star, Megan!
Insurer: Nationwide
By: Ley A.
Was look for pet insurance for my new…
Was look for pet insurance for my new puppy with in my budget and ASPCA was a great fit for us! It has great benefits with reasonable pricing! Love it!
Insurer: ASPCA
By: Teralline Castillo