208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitting Claims
After submitting my initial claims they were delayed pending submitting the veterinarian notes and after submitting them I was then asked to submit the initial documents for my puppy then eventually I received a partial reimbursement after over a period of a month since I initially submitted my claims.. So l am just amazed and surprised why wasn’t I asked to submit everything from the very beginning to save me time. The overall process was so very lengthy without valid reason.
Insurer: MetLife
By: customer
Very happy with Petlife
Very happy with Petlife. Very easy to submit claims and payments are received fast.
Insurer: MetLife
By: Angie L
My experience has been great with…
My experience has been great with MetLife Pet Insurance except the fact that my monthly insurance payments keeps increasing without me being told before the increase is added to my billing.
Insurer: MetLife
By: Inez
Caring People
I had some problems with the Embrace website and questions about my policy renewal. I was connected to Anna who spent about 45 minutes with me going over both issues. Not only was she professional and helpful, she was very compassionate about my dog's health issue. This is why I would never choose another company over Embrace.
Insurer: Embrace
By: Jim Sims
Amazing insurance
Amazing insurance! I trust MetLife with my 3 dachshunds. So easy to use and no hassle.
Insurer: MetLife
By: customer
Easy claim submissions & quick…
Easy claim submissions & quick reimbursements.
Insurer: MetLife
By: Kristina
PROMPT PAYMENTS ON EXPENSIVE LABS AND SURGICAL TYPE PROCEDURES.
It is great to recover out of pocket expensives for emergency services so quickly! Thanks to Met Life .
Insurer: MetLife
By: K Dan Howington
Alice was very helpful
Alice was very helpful. She answered all our questions.
Insurer: Prudent Pet
By: rllyerlagmail.com
After my Boston Terrier became very…
After my Boston Terrier became very ill, a trip to the hospital was required. Then you have to pay before leaving the facility. You wonder how much your insurance is going to cover and will there be issues. After submitting the invoice, I was then required to provide SOAP notes (detailed medical chart) which I was unfamiliar but the hospital did provide. Once provided, MetLife paid 80% very quickly. The process was completed on line, no confusion, didn't have to talk to anyone and I had the money within a couple of days. Thanks MetLife!
Insurer: MetLife
By: Greg
I was so happy to receive my…
I was so happy to receive my reimbursement before my credit card payment was due. It’s stressful dealing with your fur baby suddenly having an emergency but Spot was quick at processing and getting our money to us.
Insurer: Spot
By: Emily Veldman-Hagood