208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My Questions were answered and I felt…
My Questions were answered and I felt like the agent understood my concerns issues like what was covered and what was not was explained clearly. However I was under the impression I had purchased individual policies when in fact it was 1 policy for 3 pets. I did not receive a written copy of the policy and at the time of purchase MetLife App had not been downloaded. I felt more of an effort should have been taken. All in all I am pleased with the service I have received from MetLife. I recommend this company to Family and Friends.
Insurer: MetLife
By: Barbara Whitson
Not one agent bothered to even look…
Not one agent bothered to even look through all documents submitted and keep denying my claims. I will be telling my company what a scam you are all
Insurer: MetLife
By: customer
Lifesaver!!
Lifesaver!!! So easy and efficient to get reimbursed. Well worth it!
Insurer: MetLife
By: Ginny Hewitt
Claim process very streamlined as…
Claim process very streamlined as compared to previous policy periods. And reimbursements for out of pocket expenses have been processed much quicker as compared to previous policy period.
Insurer: MetLife
By: RZ
Because you told me I could chat with a…
Because you told me I could chat with a vet and I couldn’t. You misrepresented what I get for my money. I tried four times to talk to a vet. I waited for hours. They when I called a representative I was told they are not always available. An honest company would not promise some the couldn’t provide. Your advertising is misleading and wrong
Insurer: MetLife
By: Joseph
Very good communication
Very good communication , explanation of coverage
Insurer: Trupanion
By: Greg Appleton
Scam
After passing for a policy for six years, I finally used it. As a result, my premium went from $89 a month to over $600 a month. Total scam!
Insurer: Embrace
By: Tiffany Roetken
The claims process was straightforward…
The claims process was straightforward and easy. I was impressed how quickly I received my payment and the amount covered. I've already told friends and family about this excellent experience.
Insurer: MetLife
By: customer
Super easy to submit a claim and with…
Super easy to submit a claim and with our dog needing prescription dog food that makes one less thing to worry about.
Insurer: MetLife
By: customer
Should have told me it had to be reviewed before accepted!
Everything was fine, the person on the phone helped me very much, the price was spot on, but I'm not happy that I just now found out that the insurance hasn't been approved yet; after I already ended his other insurance. The person on the phone should have told me this and they did not. I would have waited so that there were no days that Skeeter was not insured; not very happy about this at all
Insurer: Nationwide
By: Sherri Lynn Herrmann